Gillian Walsh

Gillian Walsh

Mortgage Broker
  •   5   (88 reviews)

About Gillian

With a career in finance dating back to 2007—including roles as a Home Finance Manager at a Big 4 bank and as a mortgage broker in both Melbourne and Perth—I bring a well-rounded understanding of residential, commercial, car, and investment lending. I founded Ruby Financial Services to pursue what I’m most passionate about: helping people achieve their home ownership goals while building genuine, long-term relationships. For me, it’s never just a one-off transaction. I pride myself on becoming a trusted part of my clients’ financial journey, offering ongoing support and advice as their needs evolve.

Gillian's reviews

  5  
Gillian has 88 reviewsacross 50 different locations, showing 6.
Gillian's qualities as told by our client reviews: friendly, dedicated, supportive, well-prepared, responsive, local expert, clear communication.
Was this helpful?
Refinanced Loan review
Amazing as always!
4 days ago
Amazing as always!

This is not the first time we have used Gillian, and once again she was absolutely amazing throughout the entire process. Her communication is excellent from start to finish, as always. She consistently goes above and beyond to ensure everything runs smoothly. Her knowledge, and genuine care always makes the whole experience stress-free. We couldn’t recommend Gillian highly enough to anyone looking for a trustworthy and dedicated finance and mortgage broker.

Refinanced Loan review
Gillian was knowledgeable, responsive, and supportive throughout the entire refinancing process.
12 days ago
Gillian was knowledgeable, responsive, and supportive throughout the entire refinancing process.

I cannot recommend Gillian from Ruby Finance Services highly enough! From start to finish, the entire experience was seamless and genuinely supportive. Gillian was incredibly responsive — no question was too small, and she always got back to me quickly and thoroughly. What really set her apart was how clearly she explained the entire process and walked me through all the options available, without ever pressuring me to make a decision. I always felt in control and well-informed, which made what can be a stressful process feel completely manageable. If you're looking for a mortgage broker who truly has your best interests at heart, look no further than Gillian and the team at Ruby Finance. Five stars, without hesitation!

New Purchase review
Gillian is amazing!! She supported us every step and made our home loan smooth and stress free!
18 days ago
Gillian is amazing!! She supported us every step and made our home loan smooth and stress free!

Gillian is incredible at what she does! Her communication was always quick and she never hesitated to answer our questions. She made what felt impossible possible, helping us get into the housing market and buy our family home when we didn’t think we’d be approved. We felt supported every step of the way and we couldn’t recommend her more. Because of Gillian we now have a house to call home for our kids.

Refinanced Loan review
Quick and easy!
18 days ago
Quick and easy!

Very professional, explained the process with excellent knowledge and made it easy to understand. Gillian communicated with us every step of the way and made sure we stayed on top of everything on our end so that the process ran promptly and smoothly. Highly recommend!! Thank you Gillian

Refinanced Loan review
Exceptional Service
18 days ago
Exceptional Service

I cannot recommend Gillian highly enough as a mortgage broker. From start to finish, her professionalism, attention to detail and commitment to delivering outstanding service were exceptional. She was always available to answer questions, responded promptly at every stage and made what can often be a stressful process feel smooth and manageable. Gillian’s knowledge of the mortgage industry was clear throughout the entire journey. She took the time to explain every option thoroughly, offered expert guidance and ensured we felt confident in each decision being made. Her regular updates and proactive communication meant we were always informed and never left wondering what was happening next. If you are looking for a mortgage broker who is reliable, highly knowledgeable, responsive and genuinely dedicated to achieving the best outcome for her clients, Gillian is outstanding. I am incredibly grateful for her support and would recommend her without hesitation.

Refinanced Loan review
Excellent service!
2 months ago
Excellent service!

Gillian is great to work with and an excellent communicator. She makes refinancing a very smooth process. We have loved working with her! Thank you so much for helping us.

Show all 88 reviews
map
Gillian Walsh
Contact Gillian Walsh
What information would you like?
EmailSMS
© 2026 RateMyAgent