I cannot recommend Gillian from Ruby Finance Services highly enough! From start to finish, the entire experience was seamless and genuinely supportive. Gillian was incredibly responsive — no question was too small, and she always got back to me quickly and thoroughly. What really set her apart was how clearly she explained the entire process and walked me through all the options available, without ever pressuring me to make a decision. I always felt in control and well-informed, which made what can be a stressful process feel completely manageable. If you're looking for a mortgage broker who truly has your best interests at heart, look no further than Gillian and the team at Ruby Finance. Five stars, without hesitation!

Gillian is incredible at what she does! Her communication was always quick and she never hesitated to answer our questions. She made what felt impossible possible, helping us get into the housing market and buy our family home when we didn’t think we’d be approved. We felt supported every step of the way and we couldn’t recommend her more. Because of Gillian we now have a house to call home for our kids.

Very professional, explained the process with excellent knowledge and made it easy to understand. Gillian communicated with us every step of the way and made sure we stayed on top of everything on our end so that the process ran promptly and smoothly. Highly recommend!! Thank you Gillian

I cannot recommend Gillian highly enough as a mortgage broker. From start to finish, her professionalism, attention to detail and commitment to delivering outstanding service were exceptional. She was always available to answer questions, responded promptly at every stage and made what can often be a stressful process feel smooth and manageable. Gillian’s knowledge of the mortgage industry was clear throughout the entire journey. She took the time to explain every option thoroughly, offered expert guidance and ensured we felt confident in each decision being made. Her regular updates and proactive communication meant we were always informed and never left wondering what was happening next. If you are looking for a mortgage broker who is reliable, highly knowledgeable, responsive and genuinely dedicated to achieving the best outcome for her clients, Gillian is outstanding. I am incredibly grateful for her support and would recommend her without hesitation.

Gillian is great to work with and an excellent communicator. She makes refinancing a very smooth process. We have loved working with her! Thank you so much for helping us.

Gillian Walsh assisted me while refinancing my loan, and I couldn’t recommend her highly enough. She has helped me with my mortgage needs in the past, and on both occasions she made the entire process feel seamless and stress free. When we came across what looked like it might be a bit of a roadblock, Gillian didn’t give up — she thought outside the square and found a way to make it work all whilst placing calm to the stress. Her communication, knowledge and commitment to finding the right solution really stood out. It’s clear she genuinely cares about getting the best outcome for her clients. I’m so very grateful for her help and wouldn’t hesitate to recommend her to anyone needing mortgage or refinancing advice. Thanks Gill - you are AMAZING!!

This is the second time that I have used Gillian. Her attention to detail, knowledge of her industry and professionalism is second to none. She answers all question quickly and explains every step of the process. Her personal approach makes it such a more positive process.

Gillian takes the time, effort and care in providing the best possible service for anyone that she is working alongside. For someone experiencing buying a property for the first time, she was extremely helpful and thoughtful in assisting me and was always there to guide me on this journey. I couldn't be more grateful for her help and will be recommending everyone to her. I am certain your experience with Gillian will be the same!

I had an outstanding experience with Gillian Walsh, my finance broker. From the very first contact she was professional, clear and incredibly supportive, making the whole process feel much less overwhelming. Gillian guided me through securing pre-approval and then managed the full mortgage approval process seamlessly. She kept me informed at every stage, explained things in a way that actually made sense, and handled the back-and-forth with the lender so I didn’t have to stress about it. Her attention to detail, responsiveness and genuine care made a huge difference. I always felt confident everything was under control. I cannot recommend Gillian highly enough.

I would highly recommend ruby services. Always approachable and solution focused… Gillian was great!

Gillian is Amazing and so Professional. I trust Gillian with all my re financing and without a doubt she is the Best.

As a first home buyer in NZ, I couldn’t have asked for a better mortgage broker. Gillian was recommended by a friend, and after my great experience my parents have also just used her to purchase a home. She made the whole process feel easy, was incredibly knowledgeable, and at the same time very personable. Gillian also put up with a lot of calls and questions from me and never made it feel like a hassle. 10/10 would recommend!