Gillian is an absolute superstar! Being first home buyers, we had no previous experience and I was very nervous. Gillian was amazing and made the whole experience easy and stress free. She kept us updated constantly and even reassured me on my 1000 questions lol! Couldn’t have done it without her and I really appreciate all of her support. Thanks :)

Gillian was amazing throughout the entire process. She was professional, knowledgeable, and always kept us informed every step of the way. Her communication was excellent, and she made everything feel easy and stress-free. We couldn't be happier with the service and would highly recommend Gillian to anyone looking for a reliable and dedicated broker

I wanted to slightly increase my loan. Gillian had explored all options and shared these back with me. Even after I was originally not accepted. Gillian had planned some time off but put me into contact with her assistant. Extremely easy process in all.

Honestly can’t thank Gillian enough. So grateful for everything she has done . Her patience and knowledge has shown her dedication to her work and clients. She’s been incredible the last few months. Not only has she helped us secure our own loan but has also guided our son through buying his first home, with us as guarantors. There was a lot involved and she was there guiding us through every step. Thank you so much for all your hard work Gillian I would highly recommend Gillian to anyone looking for a broker . Amazing 5 star Service ⭐️⭐️⭐️⭐️⭐️

I couldn't recommend Gillian more, what truly makes her different isn't just her knowledge and professionalism but it's her genuine care and the incredible heart she has. I am beyond grateful for all of her hard work and can't recommend her highly enough. If you're looking for a mortgage broker who will go above and beyond, treat you like family, and make the entire experience as smooth and stress-free as possible, look no further. She is truly one of a kind, magic in every way. Bonus points for being hilariously funny and making me giggle the whole way through too!

This was the second time I’ve used Ruby Finance, and once again Gillian exceeded our expectations! Gillian made the entire process simple, easy and completely stress-free from start to finish. Her communication was excellent, and she was always professional, friendly, knowledgeable and incredibly helpful whenever we had questions. What really stood out was not only how smoothly everything progressed, but also the additional tips and advice she provided after settlement, which was greatly appreciated and showed her genuine commitment to her clients. To top it all off, this was the quickest settlement we’ve ever experienced! We wouldn’t hesitate to recommend her to anyone looking for a mortgage broker who is experienced, responsive and genuinely cares about achieving the best outcome for her clients. We’ll definitely be using her again in the future. ⭐⭐⭐⭐⭐

I cannot recommend Gillian highly enough. She was always helpful, professional, and incredibly knowledgeable throughout the entire process. No question was ever too small, and she was always available to provide guidance and support whenever I needed it. What really stood out was how Gillian went above and beyond at every stage. She took the time to explain everything clearly, kept me updated throughout the process, and worked tirelessly to achieve the best outcome for me. Gillian genuinely made me feel like I was her only client, giving my situation her full attention and care. Her dedication, expertise, and outstanding customer service made what could have been a stressful experience feel smooth and straightforward. I am extremely grateful for all of Gillian’s hard work and would not hesitate to recommend her to anyone looking for a mortgage broker who truly puts their clients first. Thank you, Gillian, for making the entire process so easy and stress-free. Your commitment to your clients is exceptional, and it was an absolute pleasure working with you.

I could write a book about how amazing Gillian and the team at RubyFS were throughout our finance journey for our house and land package. My partner and I first reached out to Gillian over a year ago, feeling lost and defeated by the current market and unsure of what our options were. From the very beginning, Gillian took the time to understand our goals and clearly outlined each step we needed to take to achieve our dream of building our first home. It certainly hasn’t been an easy ride, but throughout the entire process, Gillian never stopped reassuring us that we would get there. No question was ever too silly to ask, and she was always available to provide guidance, support, and reassurance whenever we needed it. We could not have done this without her, and we will absolutely be coming back to her in the future and referring everyone we know to RubyFS. If you are a first home buyer and don’t know where to start, Gillian should be your very first call.

Gillian was always available, easy to talk to. Knowledgeable and attentive.

Gillian has been amazing through the whole experience. Being self employed made borrowing a little more difficult for us and I didn’t think we had a chance. Gillian didn’t give up until she found a way to make our dreams come a reality. Explaining everything along the way, keeping us up to date with information and having such a positive attitude. It’s been a long process and we finally got there! 100% would recommend Gillian and will be a returning customer. She’s gone above and beyond

Gillian was absolutely fantastic throughout the entire home loan process. From the very beginning, communication was clear, professional, and incredibly responsive. Every question I had was answered quickly and explained in a way that was easy to understand, which made a huge difference during what can normally be a stressful experience. Their market knowledge and attention to detail were outstanding, and they worked hard to find the best option suited to my situation. Gillian kept me updated every step of the way and made the entire process smooth, efficient, and hassle-free. What really stood out was the genuine care and dedication shown from start to finish. I always felt supported and confident knowing everything was being handled professionally. I couldn’t recommend Gillian highly enough to anyone looking for a reliable, knowledgeable, and hardworking mortgage broker. Five-star service all around.

This is not the first time we have used Gillian, and once again she was absolutely amazing throughout the entire process. Her communication is excellent from start to finish, as always. She consistently goes above and beyond to ensure everything runs smoothly. Her knowledge, and genuine care always makes the whole experience stress-free. We couldn’t recommend Gillian highly enough to anyone looking for a trustworthy and dedicated finance and mortgage broker.