This was the second time I’ve used Ruby Finance, and once again Gillian exceeded our expectations! Gillian made the entire process simple, easy and completely stress-free from start to finish. Her communication was excellent, and she was always professional, friendly, knowledgeable and incredibly helpful whenever we had questions. What really stood out was not only how smoothly everything progressed, but also the additional tips and advice she provided after settlement, which was greatly appreciated and showed her genuine commitment to her clients. To top it all off, this was the quickest settlement we’ve ever experienced! We wouldn’t hesitate to recommend her to anyone looking for a mortgage broker who is experienced, responsive and genuinely cares about achieving the best outcome for her clients. We’ll definitely be using her again in the future. ⭐⭐⭐⭐⭐

I cannot recommend Gillian highly enough. She was always helpful, professional, and incredibly knowledgeable throughout the entire process. No question was ever too small, and she was always available to provide guidance and support whenever I needed it. What really stood out was how Gillian went above and beyond at every stage. She took the time to explain everything clearly, kept me updated throughout the process, and worked tirelessly to achieve the best outcome for me. Gillian genuinely made me feel like I was her only client, giving my situation her full attention and care. Her dedication, expertise, and outstanding customer service made what could have been a stressful experience feel smooth and straightforward. I am extremely grateful for all of Gillian’s hard work and would not hesitate to recommend her to anyone looking for a mortgage broker who truly puts their clients first. Thank you, Gillian, for making the entire process so easy and stress-free. Your commitment to your clients is exceptional, and it was an absolute pleasure working with you.

I could write a book about how amazing Gillian and the team at RubyFS were throughout our finance journey for our house and land package. My partner and I first reached out to Gillian over a year ago, feeling lost and defeated by the current market and unsure of what our options were. From the very beginning, Gillian took the time to understand our goals and clearly outlined each step we needed to take to achieve our dream of building our first home. It certainly hasn’t been an easy ride, but throughout the entire process, Gillian never stopped reassuring us that we would get there. No question was ever too silly to ask, and she was always available to provide guidance, support, and reassurance whenever we needed it. We could not have done this without her, and we will absolutely be coming back to her in the future and referring everyone we know to RubyFS. If you are a first home buyer and don’t know where to start, Gillian should be your very first call.

Gillian was always available, easy to talk to. Knowledgeable and attentive.

Gillian has been amazing through the whole experience. Being self employed made borrowing a little more difficult for us and I didn’t think we had a chance. Gillian didn’t give up until she found a way to make our dreams come a reality. Explaining everything along the way, keeping us up to date with information and having such a positive attitude. It’s been a long process and we finally got there! 100% would recommend Gillian and will be a returning customer. She’s gone above and beyond

Gillian was absolutely fantastic throughout the entire home loan process. From the very beginning, communication was clear, professional, and incredibly responsive. Every question I had was answered quickly and explained in a way that was easy to understand, which made a huge difference during what can normally be a stressful experience. Their market knowledge and attention to detail were outstanding, and they worked hard to find the best option suited to my situation. Gillian kept me updated every step of the way and made the entire process smooth, efficient, and hassle-free. What really stood out was the genuine care and dedication shown from start to finish. I always felt supported and confident knowing everything was being handled professionally. I couldn’t recommend Gillian highly enough to anyone looking for a reliable, knowledgeable, and hardworking mortgage broker. Five-star service all around.

This is not the first time we have used Gillian, and once again she was absolutely amazing throughout the entire process. Her communication is excellent from start to finish, as always. She consistently goes above and beyond to ensure everything runs smoothly. Her knowledge, and genuine care always makes the whole experience stress-free. We couldn’t recommend Gillian highly enough to anyone looking for a trustworthy and dedicated finance and mortgage broker.

I cannot recommend Gillian from Ruby Finance Services highly enough! From start to finish, the entire experience was seamless and genuinely supportive. Gillian was incredibly responsive — no question was too small, and she always got back to me quickly and thoroughly. What really set her apart was how clearly she explained the entire process and walked me through all the options available, without ever pressuring me to make a decision. I always felt in control and well-informed, which made what can be a stressful process feel completely manageable. If you're looking for a mortgage broker who truly has your best interests at heart, look no further than Gillian and the team at Ruby Finance. Five stars, without hesitation!

Gillian is incredible at what she does! Her communication was always quick and she never hesitated to answer our questions. She made what felt impossible possible, helping us get into the housing market and buy our family home when we didn’t think we’d be approved. We felt supported every step of the way and we couldn’t recommend her more. Because of Gillian we now have a house to call home for our kids.

Very professional, explained the process with excellent knowledge and made it easy to understand. Gillian communicated with us every step of the way and made sure we stayed on top of everything on our end so that the process ran promptly and smoothly. Highly recommend!! Thank you Gillian

I cannot recommend Gillian highly enough as a mortgage broker. From start to finish, her professionalism, attention to detail and commitment to delivering outstanding service were exceptional. She was always available to answer questions, responded promptly at every stage and made what can often be a stressful process feel smooth and manageable. Gillian’s knowledge of the mortgage industry was clear throughout the entire journey. She took the time to explain every option thoroughly, offered expert guidance and ensured we felt confident in each decision being made. Her regular updates and proactive communication meant we were always informed and never left wondering what was happening next. If you are looking for a mortgage broker who is reliable, highly knowledgeable, responsive and genuinely dedicated to achieving the best outcome for her clients, Gillian is outstanding. I am incredibly grateful for her support and would recommend her without hesitation.

Gillian is great to work with and an excellent communicator. She makes refinancing a very smooth process. We have loved working with her! Thank you so much for helping us.