Helen Gray

Helen Gray

Mortgage Broker
  •   5   (117 reviews)
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    Recognised for going above & beyond for their clients.

Helen's customer service awards

See what RateMyAgent awards Helen has won

  • State Top 5Tasmania
  • 6x State Top 5Tasmania - 2026, 2025, 2024, 2023, 2022, 2021

About Helen

Meet Helen Gray, a distinguished mortgage broker with a stellar 5-star rating from 107 reviews. Known for her exceptional service and deep-rooted expertise, Helen stands out in the competitive finance broking environment due to her commitment to excellence and client satisfaction. Helen has been ranked as one of Tasmania's top mortgage brokers for five consecutive years, from 2021 to 2025. This prestigious recognition is a testament to her consistent performance and dedication to helping clients navigate the complexities of mortgage processes with ease. Whether you're a first-time homebuyer or looking to refinance, Helen's wealth of knowledge and personalised approach ensure that every client receives tailored solutions to meet their unique needs. Her comprehensive understanding of the market and unwavering commitment to client success make her a trusted partner in your financing journey. Choose Helen Gray for an award-winning experience in securing the best mortgage options tailored for you.

Helen's reviews

  5  
Helen has 117 reviewsacross 50 different locations, showing 6.
Helen's qualities as told by our client reviews: dedicated, empathetic, friendly, supportive, responsive, clear communication, local expert.
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New Purchase review
Helen made our first home buying journey smooth, stress-free, and much easier than we ever expected.
3 days ago
Helen made our first home buying journey smooth, stress-free, and much easier than we ever expected.

We cannot thank Helen enough for everything she has done for us. As first home buyers, the whole process felt overwhelming at times, but Helen was there every step of the way. She was always patient, quick to respond, and explained everything in a way that made us feel confident. Thanks to her hard work and support, we are now in our first home. We are truly grateful and would highly recommend Helen to anyone looking for a mortgage broker. Thank you so much, Helen!

New Purchase review
Fantastic, genuine broker with deep industry knowledge
4 days ago
Fantastic, genuine broker with deep industry knowledge

Helen is an absolute weapon, her years of experience in the industry were apparent in every part of the process. She was patient, engaged, and genuinely kind the whole way through, and went out of her way to make sure I felt supported and that I understood what was going on as a first home buyer. Her knowledge and experience meant she could sort things quickly and with confidence, but what stands out to me is her authenticity - she really has your back through the whole process. I couldn't recommend Helen highly enough.

Refinanced Loan review
A difficult experience made surprisingly easy.
4 days ago
A difficult experience made surprisingly easy.

Helen made our experience so much better and easier I could not recommend Helen more. Helen never failed to answer any question promptly. The best in the business!

New Purchase review
The Broker You Want in Your Corner
8 days ago
The Broker You Want in Your Corner

We had engaged Helen before relocating to Tasmania, and when it came time to purchase our first home here, we already knew exactly who we wanted to work with. Helen was fantastic from start to finish. We gave her a tight finance deadline, a rural property purchase, and a few moving parts to work through, and she was always calm, responsive and willing to help. She took the time to explain our options clearly, including different funding scenarios around the first home buyer stamp duty deadline, so we could make decisions with confidence rather than guesswork. What we appreciated most was that Helen genuinely stayed across the details. She kept us updated as documents were received, followed up with the bank, and made sure our loan documents were prioritised due to the settlement deadline. When we were feeling stressed or uncertain, she was reassuring without overpromising, and she helped us understand what was happening at each stage. Buying a property can be overwhelming, especially with a tight timeline, but Helen made the finance side feel much more manageable. She was professional, knowledgeable and supportive, and we’re very grateful for the role she played in helping us get to settlement. We would happily recommend Helen to anyone looking for a broker who is clear, proactive and genuinely invested in helping her clients.

New Purchase review
Responsive, professional and caring
24 days ago
Responsive, professional and caring

Helen was always quick to respond, finding time to keep things moving along and ensure everything that needed attention was attended to within the time limits we had. She was also thorough and professional in her communication, answering my questions clearly and with sufficient detail, and generally providing the information I needed to feel comfortable and informed through the process. I also found Helen to be personable and kind. I'd recommend her to anyone looking to work with a mortgage broker with the above qualities. 🙏🙏🙏

Refinanced Loan review
Goes above and beyond!
27 days ago
Goes above and beyond!

Helen was fantastic from the very start, keeping me in the loop every step of the way, making it a stress free experience. Would highly recommend Helen to anyone!

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