Helen's profile

Helen's reviews

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Helen has 117 reviewsacross 50 different locations, showing 12.
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Helen's qualities as told by our client reviews: dedicated, empathetic, friendly, supportive, responsive, clear communication, local expert.
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New Purchase review
Helen made our first home buying journey smooth, stress-free, and much easier than we ever expected.
3 days ago
Helen made our first home buying journey smooth, stress-free, and much easier than we ever expected.

We cannot thank Helen enough for everything she has done for us. As first home buyers, the whole process felt overwhelming at times, but Helen was there every step of the way. She was always patient, quick to respond, and explained everything in a way that made us feel confident. Thanks to her hard work and support, we are now in our first home. We are truly grateful and would highly recommend Helen to anyone looking for a mortgage broker. Thank you so much, Helen!

New Purchase review
Fantastic, genuine broker with deep industry knowledge
4 days ago
Fantastic, genuine broker with deep industry knowledge

Helen is an absolute weapon, her years of experience in the industry were apparent in every part of the process. She was patient, engaged, and genuinely kind the whole way through, and went out of her way to make sure I felt supported and that I understood what was going on as a first home buyer. Her knowledge and experience meant she could sort things quickly and with confidence, but what stands out to me is her authenticity - she really has your back through the whole process. I couldn't recommend Helen highly enough.

Refinanced Loan review
A difficult experience made surprisingly easy.
4 days ago
A difficult experience made surprisingly easy.

Helen made our experience so much better and easier I could not recommend Helen more. Helen never failed to answer any question promptly. The best in the business!

New Purchase review
The Broker You Want in Your Corner
8 days ago
The Broker You Want in Your Corner

We had engaged Helen before relocating to Tasmania, and when it came time to purchase our first home here, we already knew exactly who we wanted to work with. Helen was fantastic from start to finish. We gave her a tight finance deadline, a rural property purchase, and a few moving parts to work through, and she was always calm, responsive and willing to help. She took the time to explain our options clearly, including different funding scenarios around the first home buyer stamp duty deadline, so we could make decisions with confidence rather than guesswork. What we appreciated most was that Helen genuinely stayed across the details. She kept us updated as documents were received, followed up with the bank, and made sure our loan documents were prioritised due to the settlement deadline. When we were feeling stressed or uncertain, she was reassuring without overpromising, and she helped us understand what was happening at each stage. Buying a property can be overwhelming, especially with a tight timeline, but Helen made the finance side feel much more manageable. She was professional, knowledgeable and supportive, and we’re very grateful for the role she played in helping us get to settlement. We would happily recommend Helen to anyone looking for a broker who is clear, proactive and genuinely invested in helping her clients.

New Purchase review
Responsive, professional and caring
24 days ago
Responsive, professional and caring

Helen was always quick to respond, finding time to keep things moving along and ensure everything that needed attention was attended to within the time limits we had. She was also thorough and professional in her communication, answering my questions clearly and with sufficient detail, and generally providing the information I needed to feel comfortable and informed through the process. I also found Helen to be personable and kind. I'd recommend her to anyone looking to work with a mortgage broker with the above qualities. 🙏🙏🙏

Refinanced Loan review
Goes above and beyond!
28 days ago
Goes above and beyond!

Helen was fantastic from the very start, keeping me in the loop every step of the way, making it a stress free experience. Would highly recommend Helen to anyone!

Refinanced Loan review
Best of the best!
3 months ago
Best of the best!

Helen once again went above and beyond for us! She is knowledgeable, prompt and approachable. She found the best offer for us, gave us realistic expectations and her inside knowledge is second to none! Helen is a genuine, no nonsense professional who we are thankful to have in our corner! You’re the best Helen!

New Purchase review
Consistently Exceptional Service
4 months ago
Consistently Exceptional Service

We’ve been working with Helen for the past 7 years and honestly wouldn’t go anywhere else. Over that time she has helped us with buying, selling and refinancing, and every single experience has been seamless. Helen’s communication is always excellent — she keeps us informed every step of the way, explains everything clearly, and makes what can sometimes feel overwhelming incredibly straightforward. We completely trust her advice and always feel confident knowing she’s handling things for us. It’s rare to find someone so consistent, reliable and genuinely invested in their clients long-term. We’re so grateful for her support over the years and wouldn’t hesitate to recommend her to anyone.

New Purchase review
Personable and professional
5 months ago
Personable and professional

Helen was fantastic to deal with and made the process of buying my first home accessible and smooth. Her personable approach combined with professional knowledge and conduct is a wonderful combination. I wouldn’t hesitate to recommend Helen to anyone.

New Purchase review
Amazing! Amazing! Amazing!
5 months ago
Amazing! Amazing! Amazing!

We cannot fault our experience with Helen. She provided excellent advice and found us the best rate suited to our needs. No question was too big or small. She was there every step of the way. Thank you!

New Purchase review
Goes Above and Beyond!
6 months ago
Goes Above and Beyond!

Helen was fantastic! In what was a tricky situation all the way round, she managed to help us jump through all the hoops whilst remaining cool, calm and collected. She went above and beyond her call of duty and always made sure the "i's" were dotted and the "t's" were crossed. Can not recommend Helen and her team enough, thank you.

New Purchase review
Fantastic service!
9 months ago
Fantastic service!

Helen was an incredible broker. She made the first home buyer experience an easy and enjoyable experience and ensured we understood what was happening every step of the way. Highly recommend Helen!

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