Natalie's profile

Natalie's reviews

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Natalie has 538 reviewsacross 50 different locations, showing 12.
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Natalie's qualities as told by our client reviews: stress-free process, great team, friendly, responsive, supportive, local expert, clear communication.
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Refinanced Loan review
Highly Recommend This Dedicated Team
5 months ago
Highly Recommend This Dedicated Team

I would like to sincerely thank the entire team for their outstanding support and guidance throughout the refinancing of my home loan. From start to finish, your professionalism, expertise, and genuine care made what was a very challenging and stressful time in my life much easier to navigate. While I understand this is your job, the level of service and commitment you provided went above and beyond my expectations. You took the time to explain every step of the process, kept me informed throughout, and always made me feel supported. Most importantly, your hard work helped me stay in my home during a difficult period in my life, and for that I will be forever grateful. Knowing I had a team that truly cared and was looking out for my best interests made all the difference. I highly recommend this broker and their team to anyone looking for knowledgeable, professional, and compassionate support with their home loan needs.

New Purchase review
Fantastic service yet again
5 months ago
Fantastic service yet again

We have worked with Birdie and Nat before so it was a no brainer when we were buying another property. Yet again Nat and the team have been excellent communicators, extremely professional and transparent, making the process stress free. Would recommend them to everyone. Thanks again Nat!

New Purchase review
Really smooth with Birdie
5 months ago
Really smooth with Birdie

Loved it, they were really supportive along the way.

Refinanced Loan review
Great Service
6 months ago
Great Service

Excellent communication, checked a variety of lenders to make sure we were getting the best outcome. Very quick and efficient.

New Purchase review
Excellent advice for our circumstances
6 months ago
Excellent advice for our circumstances

We had a few "moving parts" for our purchase and Natalie was able to understand the situation and patiently provide us with excellent advice which was backed up by a good outcome for us.

Refinanced Loan review
Brilliant.
6 months ago
Brilliant.

The whole team were extremely helpful throughout the whole process. After buying and now refinancing twice through birdie we couldn’t ask for any better service. They are prompt, brilliant communicators who make all the steps understood and easy. Thanks again

New Purchase review
Fabulous as always!
6 months ago
Fabulous as always!

We have worked with Natalie and the Birdie team for over the last 5 years. This one was the most fiddly but the team were excellent at keeping in touch with us every step of the way. We also had the pleasure of dealing with Birdie Conveyancing which was a godsend for us. Special shout outs to Amanda and Lei in their leg work with the bank, and, Taylor, Jessica and Keeley for their legal magic. Talk about an A TEAM! Highly recommended Birdie if you need to refinance, buy, sell - million percent worth it. Cheers Birdie!!! Leanne & Craig

New Purchase review
Excellent Customer Service
6 months ago
Excellent Customer Service

Natalie was a pleasure to work with. Very professional, knowledgeable & I felt confident that I was in good hands, with trusted advice. All staff at Birdie Wealth were quick to respond to any queries and provided excellent communication, which contributed to a smooth process overall. I would have no hesitation in recommending their services.

New Purchase review
Seamless process from start to finish.
7 months ago
Seamless process from start to finish.

Seamless process from start to finish. Nat was knowledgeable, responsive, and made what could've been a stressful experience feel straightforward. The support team of Amanda and Lei were incredible support in the team too! Secured a great outcome on our first property — couldn't recommend more highly.

New Purchase review
Seamless process from start to finish.
7 months ago
Seamless process from start to finish.

Seamless process from start to finish. Nat was knowledgeable, responsive, and made what could've been a stressful experience feel straightforward. The support team of Amanda and Lei were incredible support in the team too! Secured a great outcome on our first property — couldn't recommend more highly.

New Purchase review
Excellent communicator that made the whole process less stressful
7 months ago
Excellent communicator that made the whole process less stressful

Natalie and her team (Ash and Vianca) were amazing at guiding us through the whole process. As first time home buyers, they were there to support us at every stage of the process. Their attention to detail and communication made us feel comfortable every step of the way. The Birdie Team went above and beyond and we couldn't recommend them enough.

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