Natalie and her team are very experienced and have exceptional knowledge in bank loans and finance. They were so helpful from beginning to end and made the process of lending and securing funds easy and seamless. I would recommend them to everyone.
Professional and communicative team. It all went so smoothly on the day
Natalie and the team were great to work with. Very transparent and knowledgeable at every step. Very happy.
We couldn't be more thrilled we used Natalie and her team, Amanda and Vianca to help us purchase our first home. From our very first meeting we felt educated and informed on our options in a really easy to understand way! They held our hand throughout every step of the process, only ever a message or call away. Amanda in particular went above and beyond to support us during the journey! We are so grateful and happy to have our first home and couldn't have done it without this amazing team of experts.
Thank you for making our dream become a reality Natalie, Ash, Lei and Joanna!
Natalie and her team from Birdie were absolutely brilliant. I didnt realise what type of service a mortgage broker COULD give you until birdie. Previously, I missed my first mortgage payment because my mortgage broker was meant to communicate how we were to make the payments and didnt. I thought it was a very transactional relationship. With Nat and her team it wasn't anything like that, they communicated every step of the way including after settlement, checking to make sure the loan was showing up in the banking app and the first payment has come out okay. This is a service that goes above and beyond and makes the process as transparent as possible. As mortgage brokers make the money regardless of how they treat their clients, it shows the integrity of the company to offer such gold standard service.
I've used Nat and the Birdie team to buy 2 places now and they make the process so streamline and stress-free. No question is too much for them and they walk you through each step with ease. I had Nat, Amanda and Vianca looking after my application this time and all 3 of them were reliable and professional throughout the whole (few month) process from property searching to settlement. Honestly, can't thank them enough.
The team at birdie have been such an amazing help purchasing my first home, they made the whole process so easy and enjoyable!
Nat and her team were very professional and explained the structuring very well. Good service.
We cannot thank Nat and her team enough. Their professionalism, constant communication so we understood the process and status of our application, and the actual final result was the smoothest process we have ever experienced when it comes to refinancing. We look forward to continuing to work with them down the track!
I have always been a sceptic of brokers and was confident that I was better off negotiating with a lender directly. This was easy after being loyal to same lender for 15 years however when they failed to provide any adequate service upon trying to finance my wife when on the hunt for a trusted local broker. Nat and the entire team at Birdie proved me wrong and were nothing but informative, knowledgeable and supportive through the process. The communication was just outstanding! I highly recommend the Birdie team.
Great customer service. Always happy to answer questions. Quick to action everything. Unreal. Thank you
