Great to deal with, couldn't recommend higher!!

Gail has worked hard on many occasions to secure property finance for me. Gail takes the time to understand my needs, she looks at all possibilities from all perspectives to provide me the best options to choose from. I recommend Gail to all my colleagues. She is personal and professional. Gail goes above and beyond expectation for her clients. I highly recommend Gails’ service to find your financial solution! Thanks again Gail!

Gail was truely amazing! Over the course of looking for our property she was nothing but professional, helpful, knowledgeable and honest. She provided correct and detailed information at our request in a timely manner and always explained the ins ands out in a clear and easy to understand way. There were no “hidden costs” or “missed information”. Gail always answered the phone and responded to emails within minutes of sending them. She provided options and scenarios that worked for us. We will recommend Gail to family and friends knowing her professionalism and expertise will be second to none and she will make sure you achieve your property goals. Gail went above and beyond for us and we will forever be grateful for her. Gail’s expertise allowed us to start the next chapter of our life in our dream property. We thank you Gail for everything! We highly recommend!

Very knowledgeable. Spoke to me using terms I could understand. Did all the work and I had a no stress, easy experience. 100% would recommend

Gail, I have know Gail for over 20 years as a friend and as my personal banker. As i am a Expat where i have been working overseas for the same amount of time and now live in the philippines. Nothing is ever a issue to sort out. I have recently purchased 19 Burge Court in Glenella, i was in fact working in Tanzania and when i decided to buy this place. Everything was easy to organize and sort out. I would recommend Gail to any customer going forward, as Gail is very understand and so helpful in every way. Thanks again Gail for everything and i will be seeing you both at my wedding soon to come! Wade

So easy and rewarding working with Gail. Finds and gets the best result for you!

I’ve used Gail multiple times for selling, refinancing & buying. She is always professional yet easy to work with & goes above and beyond to make everything run smoothly.

Gail assisted us in this purchase and went over and above what our expectations were. She made the entire process very easy and was able to deliver what she said right from day 1. I would have no hesitation in recommending Gail to anyone no matter how challenging you think your situation may be. It was reassuring to know that Gail was always only a phone call away. Great person to have on your side.

Gail went above & beyond to secure the best home loan for us. We would recommend her services to anyone seeking a housing loan.

Gail made the hole experience of buying my property effortless. Very good communicator keeped me up to date.

A friend offhandedly recommended Gail to me years ago as the best mortgage broker in Mackay and she wasn't wrong. Gail is THE BEST. We've used Gail twice now over the span of several years and no matter where we live, will continue to go through her for all our brokerage needs. Gail will work her hardest to get you what you need and consider things from every angle and every possibility. Nothing is ever too hard. In fact, Gail makes what can be a tedious and drawn out process, super simple and straight forward. She works her magic time and again and always with a smile and a can-do attitude. Her knowledge is next level and communication is great - Gail is always at the other end of the phone or screen when we need her and always happy to walk us through things if we don't understand. Gail also passed along an amazing real estate agent's contact details to us when we were selling, so her contacts around town are on point too. If you need a broker who will go above and beyond, Gail Roots should be your only choice.

From the first meeting to the completion of our settlement. Gail was amazing to deal with beyond helpful and made our experience easy