Gail made the hole experience of buying my property effortless. Very good communicator keeped me up to date.

A friend offhandedly recommended Gail to me years ago as the best mortgage broker in Mackay and she wasn't wrong. Gail is THE BEST. We've used Gail twice now over the span of several years and no matter where we live, will continue to go through her for all our brokerage needs. Gail will work her hardest to get you what you need and consider things from every angle and every possibility. Nothing is ever too hard. In fact, Gail makes what can be a tedious and drawn out process, super simple and straight forward. She works her magic time and again and always with a smile and a can-do attitude. Her knowledge is next level and communication is great - Gail is always at the other end of the phone or screen when we need her and always happy to walk us through things if we don't understand. Gail also passed along an amazing real estate agent's contact details to us when we were selling, so her contacts around town are on point too. If you need a broker who will go above and beyond, Gail Roots should be your only choice.

From the first meeting to the completion of our settlement. Gail was amazing to deal with beyond helpful and made our experience easy

Gail is truly amazing, super helpful and always willing to go the extra mile to make the process as easy for us as possible, we cannot thank her enough!

Gail is informative and supportive, will always look at your option and advise accordingly.

Absolutely amazing mortgage broker and an even better human being.She has helped us not only once but thrice with our home loan needs and debt consolidation. Love your work Gail.Thank you so much for everything.Highly recommend her.

I would recommend Gail to anyone who is looking to take out a mortgage, she was above and beyond next level help with this adventure. Her knowledge on all aspects of home loans was fantastic and I really do not think I could have done this without her. I will always keep her contact details as I am sure she will always continue to provide advice. I can not thank Gail enough, what a wonderful person it was a pleasure working with her.

Yes Gail went above and beyond to help us to get the loan we required.

Gail was recommended to me and immediately upon contacting her she provided as much information as I could have hoped for! From wondering if I was even in a position to own my own home, to less than 2 months later owning one. It was a pleasure getting it done with Gail.

Gail always is so friendly and quick to get back to you in a professional way She loves her job and is so passionate about helping her clients I’ve used her 4 times now in over a period of 15 yrs and will be using Gail again to build a dream home in the near future We definitely owe her a few bottles of Red Wine at the least ❤️👍🙏

Gail found the best mortgage deal for us, explaining any questions we had making it the whole process easy for us to choose the right deal that suited our requirements.

Gail and her team go above and beyond. I am a returning client and I wouldn't hesitate in recommending her services to anyone. Gail is professional and ensures that every detail is understood. 10/10 would recommend 👌 😊