Gail's profile

Gail's reviews

  5  
Gail has 262 reviewsacross 50 different locations, showing 12.
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Gail's qualities as told by our client reviews: reliable, stress-free process, friendly, supportive, responsive, clear communication, local expert.
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Refinanced Loan review
We just keep going back.
almost 3 years ago
We just keep going back.

Gail has worked with us since 2007. We have just secured out 4th loan with Gail - First Choice Home Loans. Gail has always worked extremely hard to accommodate our needs and wishes with the utmost professionalism. Our last loan was difficult to negotiate, but we never doubted Gail's ability. It is always a pleasure to work with Gail and her staff.

Refinanced Loan review
Amazing service
almost 3 years ago
Amazing service

Gail was absolutely incredible. She was very attentive and never made me feel like I was bothering her with questions. Will be recommending and using Gail again

New Purchase review
Highly recommend ✨
almost 3 years ago
Highly recommend ✨

I found Gail while searching for advice on where to start when buying a house as I had not the first clue in what to do in this process but knew I was ready. After talking with Gail and her easy way of explaining things to someone with not a clue, she had assured me that she looks after almost everything and will be there for you through the whole journey all I had to do was find a house. Not only did I find my forever home but with Gail’s help she made the process soo easy breezy. I can’t thank Gail enough for being patient with me and answering my 10 million questions and always being there even on her weekends and after hours! I highly recommend Gail Roots at First Choice Home Loans QLD if you are wanting to buy your own house to call home ☺️

New Purchase review
Fantastic
almost 3 years ago
Fantastic

Gail was fantastic to deal with. Nothing was a problem for her.

New Purchase review
Absolute pleasure
almost 3 years ago
Absolute pleasure

Gail helped us an awful lot with being first home buyers she made things very clear and simple as could be, very professional and a great sense of humour! Would highly recommend!

New Purchase review
Great advice .made it easy.
about 3 years ago
Great advice .made it easy.

Gail was great to have as my brooker she made the process easy with her knowledge of everything to do with loans she had easy acess to everything needed .great lawyer and banking.she was always available for any questions. If you want less stress and someone you can trust to get the job done then gail is who you should deal through. If at anytime in the process things were not moving along as they should then gail was onto it do get it sorted and moving forward. She is easy and great to deal with. I highly recommend gail. Thanks for everything gail your the best.

Refinanced Loan review
Best in the Business!
about 3 years ago
Best in the Business!

We have been dealing with Gail and her team for our last few property’s and they have been an absolute dream to deal with. Their hard work behind the scenes does not go unnoticed! Thanks again Gail and team!

New Purchase review
Fabulous and Outstanding experience with Home Loan and refinancing.
about 3 years ago
Fabulous and Outstanding experience with Home Loan and refinancing.

Gail has been guiding us for Home Loans for more than five years. She has outstanding knowledge and experience which makes decision process very clear and defined. We just mentioned the requirement and she helped us to choose the best Home Loan option. She is very professional in her approach and was always available as needed.

Refinanced Loan review
Highly recommend
about 3 years ago
Highly recommend

Gail has been wonderful, not just with the purchase of my home but the recent process of refinancing. She’s across the various options, explains things so well and is happy to talk through any questions at any time. Highly recommend if you want to have someone friendly and skilled in your corner!

New Purchase review
Very helpful for a first home owner.
about 3 years ago
Very helpful for a first home owner.

Gail was very helpful in securing a mortgage for me on a very tight timeline, was very helpful in explaining how the process would work as it was my first home purchase and I wasn't sure what to expect. I was very happy with the service provided and will continue to use her services in the future.

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