Kerry's profile

Kerry's reviews

  5  
Kerry has 111 reviewsacross 47 different locations, showing 12.
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Kerry's qualities as told by our client reviews: patient, reliable, friendly, responsive, supportive, local expert, clear communication.
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Refinanced Loan review
Excellent experience dealing with Kerry
3 days ago
Excellent experience dealing with Kerry

I found Kerry was extremely professional and all my expectations were met, highly recommend KLM finance.

Refinanced Loan review
Service Excellence
25 days ago
Service Excellence

KLM is the first broker we landed on through recommendations from a friend. We started conversations with Kerry early 2026. It has felt like a seamless journey from start to finish. Our refinance journey has been nothing short of amazing and is a reflection of Kerry and her teams professionalism, honesty, empathy and grace. Rather than being told ‘no’ Kerry was able to step out a process, provide an honest opinion on our situation, how to improve and how we should proceed. If guidance and trust is what you need to reach your goals, we highly recommend KLM for your mortgage/refinance journey! Thank you Kerry!

Refinanced Loan review
Refinance
about 1 month ago
Refinance

Kerry has able to assist us in refinancing our home loan in order to buy our dream caravan. We are happy with the interest rate. Kerry is able to response to all questions and negotiate with the lender to help secure the best finance to suit our needs.

Refinanced Loan review
Kerry and the team were very helpful in evey way.
2 months ago
Kerry and the team were very helpful in evey way.

We’ve been using Kerry for 10 years now, and she has been amazing every single time we’ve needed something sorted for our home. She’s friendly, reliable, and supported by a truly lovely team. I recommend her to others all the time.

New Purchase review
Expert Guidance Every Step of the Way
3 months ago
Expert Guidance Every Step of the Way

Kerry has been amazing to work with throughout our finance journey. She has always been friendly, responsive, and willing to answer our many questions. She took the time to explain each stage of the process and made sure we understood everything, never making us feel like any question was too small. We really appreciated her guidance and professionalism and would happily recommend her to anyone seeking a knowledgeable and supportive mortgage broker.

New Purchase review
10 out of 10 service
3 months ago
10 out of 10 service

We were referred to Kerry at KML Finance after a really disappointing experience with a major bank and a couple of other brokers where the goal posts seemed to keep changing. Looking back, that referral was one of the best recommendations we received. Applying for a home loan is a big deal, and it's pretty stressful. From the very beginning, Kerry was calm, approachable, and took the time to listen to our concerns. She never made us feel rushed or like we were just another client. If we had questions or worries, she would explain everything clearly and was always happy to find out more information if needed. What really stood out was that Kerry genuinely cared. The process felt transparent, and she was upfront about what was needed from us. There were no surprises or changing expectations, and she came back with loan options much quicker than we expected. Getting approved for the loan ended up being the easiest part of the whole process. Even now, while we're going through the drawdown stage, it's reassuring to know she's still there in the background, answering questions and making sure everything stays on track. I honestly can't recommend Kerry highly enough. If you're looking for a mortgage broker who is knowledgeable, genuine, and takes the stress out of the process, she's the person to see.

New Purchase review
Outstanding service and genuine care
3 months ago
Outstanding service and genuine care

We recently refinanced our mortgage with the help of Kerry and Judy at KLM Finance, and the entire experience was outstanding. Kerry provided honest, knowledgeable advice and took the time to explain our options, ensuring we made the best decision for our family. The refinance process was seamless from start to finish, with regular communication and check-ins that kept us informed and reassured every step of the way. Kerry has been our mortgage broker for the past four years, and throughout that time she has consistently gone above and beyond. She genuinely cares about her clients and always works hard to achieve the best possible outcome. A big thank you to both Kerry and Judy for your professionalism, dedication, and exceptional service. We wouldn’t hesitate to recommend KLM Finance to anyone looking for a mortgage broker they can truly trust.

Refinanced Loan review
I highly recommend Kerry if your buying a home She made the entire experience very easy
3 months ago
I highly recommend Kerry if your buying a home She made the entire experience very easy

Kerry is a very easy and down to earth person to talk to whilst being professional Gives very good advise could not have done this without her Even after everything was done she keeps you up to date with what’s going on and making sure your Interest rate is where it should be even after getting the best rate to begin with I can’t recommend her enough

New Purchase review
Excellent!
3 months ago
Excellent!

We have now worked with Kerry through two property purchases, and we couldn’t recommend her highly enough. From start to finish, she has been incredibly helpful, professional and easy to deal with. She has always been available when we needed advice, kept us informed throughout the process and made what can be a stressful experience feel much easier. Having someone we trust to guide us through not just one, but two purchases has been fantastic. We really appreciate all the time, effort and support Kerry has given us along the way. Thanks again, Kerry. We really appreciate everything you’ve done for us!

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