Geoff's profile

Geoff's reviews

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Geoff has 684 reviewsacross 50 different locations, showing 12.
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Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
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New Purchase review
If you’re looking for a seamless brokerage experience, you’ve found the right one!
about 1 month ago
If you’re looking for a seamless brokerage experience, you’ve found the right one!

Geoff and his team were amazing to deal with. From the beginning, they were thorough, gave great advice, stepped into help meet our financial goals - and most importantly, they were swift. I couldn’t recommend Geoff and the Strategic Broker team any better. They really care about your goals, putting them first in the strategy they build for you. Geoff and team are sound and trusted and I can’t wait to leverage the team again in the near future!

New Purchase review
Efficient, effective and diligent.
about 1 month ago
Efficient, effective and diligent.

I have worked with Geoff Lai and his team on a personal level and professional level on many occasion. Most recently we just settled on an investment property in Melbourne. His efficiency, his ability to put complex deals together and knowledge on how to structure the loans maximize serviceability is second to none.

Refinanced Loan review
Fantastic experience as always
about 1 month ago
Fantastic experience as always

We worked with Geoff and his team again recently to undertake our recent rate review and refinancing. As always the service we received was fantastic. Communication (concise, clear and timely) is always what we come away raving about from our interactions with Geoff and his team.

New Purchase review
Geoff is an expert, we could not have purchased our home without him..
about 2 months ago
Geoff is an expert, we could not have purchased our home without him..

Geoff was fantastic from start to finish, we were clueless (to say the least) and found our home we had to move pretty fast on, Geoff helped throughout the process and was always available to help and support us. We are extremely grateful to Geoff and his support in helping us buy our first home.

New Purchase review
The Broker You Want on Your Side, Exceptional Service
about 2 months ago
The Broker You Want on Your Side, Exceptional Service

We couldn’t recommend Geoff highly enough! Purchasing a property through our SMSF was a completely new process for us, and there were plenty of moving parts along the way. From the very beginning, Geoff made the entire process easy to understand, kept us updated, answered all of our questions, and was always available when we needed advice or reassurance. What impressed us most was how proactive Geoff was. He stayed on top of everything, worked closely with everyone involved, and helped make sure we reached settlement successfully. Geoff’s knowledge of SMSF lending and property finance was invaluable, and having someone we could trust guiding us through the process made a huge difference. Thank you, Geoff, for all your hard work and support. We genuinely appreciate everything you did to help us secure our SMSF investment property and would have no hesitation recommending you to anyone looking for a knowledgeable and reliable mortgage broker.

New Purchase review
Fantastic and attentive!
about 2 months ago
Fantastic and attentive!

Geoff's guidance through the buying process was extremely helpful for a couple entering the market. He made everything easy and was patient with our questions. His breadth of knowledge was immensely helpful and we felt well supported.

Refinanced Loan review
Five stars
about 2 months ago
Five stars

I couldn’t recommend Geoff highly enough. I recently worked with him on a fairly complex refinance and equity release across my property portfolio, and the entire experience was excellent from start to finish. Geoff was knowledgeable, proactive and persistent throughout the whole process. With a larger property portfolio, finance and servicing can become complicated very quickly, but Geoff understood exactly what we were trying to achieve and worked through the different lending options to find a solution that ultimately resulted in a successful and substantial equity release. Communication was excellent throughout. Geoff kept me updated, responded quickly whenever I had questions and genuinely worked hard to get the deal across the line. Most importantly, he delivered the result. Having access to this equity gives me considerably more flexibility to continue growing my property portfolio and pursue future opportunities. If you’re a property investor, particularly someone with multiple properties or a more complicated lending situation, I would absolutely recommend speaking with Geoff. Thanks again Geoff. Really appreciate all the work you put into getting this one done!

New Purchase review
Thanks again dream team
about 2 months ago
Thanks again dream team

Geoff and his team's approach to mortgage broking is akin to a professional sports team at the top of the ladder - you know when they're on the field they're going to get the job done to a high degree of effectiveness and efficiency. Thanks again team, I don't know what's more exciting - buying property or getting to work with this dream team.

New Purchase review
Geoff is a great broker
2 months ago
Geoff is a great broker

We a serial users of Geoffs services. He's good, highly recommended

Refinanced Loan review
Amazing support as always
2 months ago
Amazing support as always

Geoff has been amazing from the first moment we started dealing with him almost 10yrs ago. Listens to what's needed and comes up with dependable solutions every time

New Purchase review
Great Experience
3 months ago
Great Experience

Geoff was extremely helpful. He went through multiplied options to find out what best suited to us. I highly recommend using Geoff and will definitely work with him again.

Refinanced Loan review
Expert Advice and Great Results
3 months ago
Expert Advice and Great Results

Geoff was fantastic throughout the refinancing process. He helped me refinance so I could keep my investment property while also putting me in a strong position to buy my own home soon. The whole process was smooth, and his advice and support made everything easy. Highly recommend!

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