Geoff's profile

Geoff's reviews

  5  
Geoff has 649 reviewsacross 50 different locations, showing 12.
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Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
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New Purchase review
Excellent service
almost 3 years ago
Excellent service

Thanks Geoff for helping our family into our first home! You were amazing in securing an excellent rate, patient with our silly questions and so responsive.

New Purchase review
Excellent support and best performance
almost 3 years ago
Excellent support and best performance

Geoff is most supportive person with best loan suggestions which covers your home purchase goals.

Refinanced Loan review
Geoff is a superstar and is top class. I cannot recommend him enough
almost 3 years ago
Geoff is a superstar and is top class. I cannot recommend him enough

I am blown away with the level of service and accessibility that Geoff offered. Makes you feel comfortable and confident in the whole process. Was honest and helpful. Geoff thank you for the help and getting this all sorted for us. I will certainly be using your services again and recommending you to everyone one I know

Refinanced Loan review
Extremely efficient, prompt and great communication
almost 3 years ago
Extremely efficient, prompt and great communication

Geoff recently assisted with an equity release on one of our properties. Our situation is relatively complex with alot of moving parts and the equity release was quite small. Geoff had no hesitation in assisting. He was always available on the phone, extremely prompt with communication and would follow up if he needed anything from us. The icing on the cake was when Geoff was able to get a reduction on a few of my existing interest rates which were through another broker. This came as a complete surprise as I was told by the other broker that im already on the lowest rate and nothing can be done only a month prior.

New Purchase review
Stop looking!
almost 3 years ago
Stop looking!

Geoff was professional, polite, and there for every step of the way. As a very technically challenged person he was beyond patient with me when it came to scanning and supplying documents. I can’t recommend him highly enough.

Refinanced Loan review
High degree and knowledge and professionalism
almost 3 years ago
High degree and knowledge and professionalism

Geoff was very effective, knowledgeable and professional. He tailored a financial solution that aligned with our objectives and then secured the most cost efficient loans giving us to the ability to acquire new investments.

New Purchase review
Agile and straight to the point
almost 3 years ago
Agile and straight to the point

Geoff and his team have been exceptional in their service. Information was always ready on time, projected expenses were always accurate with no unexpected surprises. He always kept us well informed and the process with the bank was pretty easy to follow. His service is full of small details that make your life easier when dealing with mortgages.

New Purchase review
Absolute amazing service!!
almost 3 years ago
Absolute amazing service!!

Anyone looking to get a home loan I would highly recommend Geoff Lai from Strategic Brokers. Geoff was incredibly quick and efficient throughout the entire process and was very patient with the millions of questions I asked helping me understand my enquiries, even answering basic enquiries during the Christmas and New Years break which although I wasn't expecting a response until the start of January it really said a lot about his work ethic. Geoff went above and beyond throughout the entire process and I was able to have a loan approved and the property settled which went smoothly. If ever there was a possible hiccup or enquiry, I could rely on Geoff to give the accurate information and fix any issues quickly.

New Purchase review
Just the best!
almost 3 years ago
Just the best!

Geoff was an incredibly important part of our home buying journey, guiding us throughout the process, available at all times of the day (and night!), and ultimately secured us a great rate and structure for our mortgage. Couldn't have done it without him and we are very thankful that our friend referred him to us.. so hopefully we can repeat the favour for anyone else out there looking for a broker.

Refinanced Loan review
Outstanding service
almost 3 years ago
Outstanding service

I’ve had nothing but great and professional help from Geoff throughout the entire process of receiving my home loan and answered all the questions I had for him. I highly recommend Geoff and his team.

New Purchase review
Look no further!
almost 3 years ago
Look no further!

Geoff was recommended to us by a few people and we were not disappointed! I was very nervous reaching out to a broker, because I was expecting to be told that we weren’t ready to purchase a home and needed to save for a little longer. Boy was I wrong! Geoff has the “can do” attitude. Geoff has an energetic, informative and professional approach. He finds solutions to hurdles in front of him and instantly makes you feel relaxed throughout the process. I highly recommend Geoff!

New Purchase review
The Best In The Business
almost 3 years ago
The Best In The Business

Geoff has assisted myself and my partner for purchasing property twice now and both times we were blown away with the level of service Geoff provides. We cannot thank him enough for everything he has done for us. We wouldn't use anyone else!

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