Geoff's profile

Geoff's reviews

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Geoff has 649 reviewsacross 50 different locations, showing 12.
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Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
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New Purchase review
The best of the best!
almost 3 years ago
The best of the best!

Geoff was awesome to work with. Working within the real estate industry we deal with many brokers but Geoff was far and beyond the best! From our initial meeting he was direct and took the time to discuss every question we had. I would not hesitate to recommend Geoff again and again.

New Purchase review
Above and beyond what I could have expected.
almost 3 years ago
Above and beyond what I could have expected.

Professional, was always kept completely informed at all stages. Easy and straight forward with no rubbish of false hope, I knew exactly were I stood at all times. Made the process comforting. Would highly recommend.

New Purchase review
Great experience
almost 3 years ago
Great experience

Geoff has been great through the process of buying my first investment property. Answered all my questions, very flexible schedule.

New Purchase review
What a superstar!
almost 3 years ago
What a superstar!

It was an absolute pleasure working with Geoff. He made the process seemless and was there EVERY step of the way ensuring we got the best rate for our needs. He was available to answer our many questions promptly and oftentimes, out of standard working hours. Excited to work with Geoff again! 😊

Refinanced Loan review
Excellent.
almost 3 years ago
Excellent.

Geoff is extremely knowledgeable, efficient and reliable. I have used his services in the past and will continue to do so in the future. I highly recommend him.

Refinanced Loan review
Great experience with Geoff Lai
almost 3 years ago
Great experience with Geoff Lai

Geoff has been truly amazing throughout our refinancing process. He is so knowledgeable and attentive and answers all the complicated financial questions in a simple manner that the whole process felt seamless. He is always very quick to respond to all your questions and truly goes above and beyond. We have recommended him to others and would work with him in the future as well. Thanks, Geoff for all your hard work and for going to extra mile.

New Purchase review
First time home buyers
about 3 years ago
First time home buyers

From the moment we engaged in searching for our first property up until the completion of the purchase and beyond, Geoff has consistently been there to help us at every step. Could not recommend more. He is an incredibly professional and dedicated broker with invaluable insights into the property market and finance process.

New Purchase review
Expert advisor
about 3 years ago
Expert advisor

Always a pleasure working with Geoff. He is not only an expert in his field but also a great advisor with planning. This is now my third property and could not have done it without him. Thanks to Geoff and his team for getting me to where I am today.

Refinanced Loan review
Great service
about 3 years ago
Great service

Geoff has been great to work with to get finance for a new home and refinance an existing loan. The loan transfer process can be complicated but Geoff took care of it all and was in constant communication to make sure all deadlines were met and things were explained and understood. He is very knowledgeable on the loan market and process and made a complicated task very easy.

Refinanced Loan review
Quick, efficient, helpful
about 3 years ago
Quick, efficient, helpful

Geoff was very efficient and quick in providing response. He was also very helpful in providing us options and guiding us from initial assessment through to settlement. Our communication was always open and honest. I'd highly recommend Geoff especially if you're new to property and have no idea where to start.

New Purchase review
Top Mortgage Broker in Oz for a Reason!!
about 3 years ago
Top Mortgage Broker in Oz for a Reason!!

Geoff was beyond amazing during the ENTIRE process! Geoff maintained exceptional communication throughout - Whether he had new information or not, Geoff would always keep me in the loop and there was not once where I had felt like I was in the dark. Geoff was very flexible and whether he was away with family or whether it was a weekend, Geoff would always ensure that he would contact me to keep me informed. Highly recommend Geoff! Geoff was highly strategic in his approach and provided me with a number of options, clearly explaining the pros and cons of each. Definitely did the 'Strategic Brokers' name justice. Geoff would also ensure that he would address any queries I had or any issues that needed to be resolved in a timely manner. There was not one thing that Geoff had missed along the way - He was on top of every little detail. Geoff always displayed and exceptional level of professionalism, whilst being easy going and easy to connect and communicate with. Geoff remained supportive along the entire journey and genuinely cared about achieving the ideal outcome for me. Thanks to Geoff I now have a new home and could not be happier. Geoff is amongst the Top 3 Mortgage Brokers in NSW and amongst the Top 8 Mortgage Brokers in Australia and that is no surprise! There is a reason he is one of the best in his industry. He also utilises great support from his 'Strategic Brokers' team, which ensures he is always able to provide exceptional and timely service to his customers. Highly recommend reaching out to Geoff for a chat - You will not regret it!

Refinanced Loan review
Broker of the year
about 3 years ago
Broker of the year

Geoff has been very proactive with my loans…relentlessly negotiated the best rates with the bank. I highly recommend his service.

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