Geoff's profile

Geoff's reviews

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Geoff has 649 reviewsacross 50 different locations, showing 12.
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Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
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Refinanced Loan review
Property Reviews
over 4 years ago
Property Reviews

I was very lucky to have found Geoff he has gone out of his way to help a person that isn't very well educated arranged my property loans to a lower rate saving me lots of money freeing up my occupied house so I now have the deeds Geoff was contactable any time of the day even over the Christmas new year period Thanks very much for all you help much appreciated.

Refinanced Loan review
Great & friendly service
over 4 years ago
Great & friendly service

Dealing with Geoff was a pleasure as he is professional and very knowledgeable. He was able to achieve a great result for me and i highly recommend his services.

New Purchase review
Exceptional support
over 4 years ago
Exceptional support

Geoff provided exceptional support in providing me a home loan. With a difficult buyers market he supplied ongoing assistance for 6 months ensuring I was ready to buy the minute a house came up. Geoff provided advice and options for me when setting up the loan, guidance on how much I should spend and flawless support when I suddenly was ready to buy. I have no hesitation in recommending his services.

New Purchase review
Above and beyond!
over 4 years ago
Above and beyond!

Geoff made securing our first home a breeze. He stayed in constant communication with us and took the time to explain the best way to structure our mortgage. He was there at all times to answer our questions (regardless of how silly they were) and helped achieve our goal of buying quickly and effortlessly. We couldn't recommend Geoff more highly. Thank you Geoff!

Refinanced Loan review
Application for a complex mortgage refinancing
over 4 years ago
Application for a complex mortgage refinancing

Geoff Lai was referred to us by a good friend, and we have been absolutely impressed by his impeccable customer service and commitment to our refinancing application. Geoff was not only always available and responsive to all queries and questions, but actually eager and enthusiastic to assist us at all times. His level of determination to succeed with our complex application was second to none. He has such excellent knowledge of the industry, and showed incredible attention to detail- leaving no stone unturned during the entire process. Highly recommended! Thanks for everything Geoff!

New Purchase review
House loan
over 4 years ago
House loan

Geoff look after us on getting a loan for our unit he got the best deal for us now we are happy and all moved in would highly recommend

Refinanced Loan review
Incredible!
over 4 years ago
Incredible!

Geoff went above and beyond for service. He kept us informed of the process the entire way through. Had hiccups with our paperwork (through fault of the bank) and Geoff was prompt in correcting and rectifying the issue to get our loan approved and settled super quick! Would have no hesitation in recommending Geoff to anyone!

New Purchase review
Fantastic first experience
over 4 years ago
Fantastic first experience

Geoff was amazing in his professional approach, reachability and support through the purchasing experience. I had comfort knowing I could pick up the phone to ask as many questions I needed. Geoffs professional experience provided my partner and I, great confidence in purchasing our first home and I cant thank Geoff enough. I will be reccomending his services to everyone I talk too. Cheers mate.

New Purchase review
Best Broker because he cares!
over 4 years ago
Best Broker because he cares!

Geoff provided individualised, personal service to help my husband and I buy our home. Our situation was complex and Geoff was not phased! He knew exactly what to do to help us. Geoff has even educated us about bettering our financial future. His knowledge and expertise in dealing with banks made the process easier too. We couldn’t have bought the house if it weren’t for Geoff, his patience and professional service. The best is that I know I can call Geoff at any time and ask for advice and support with my loans and finance needs. Thank you Geoff for your time, support snd huge efforts to get us across the line with our huge purchase!

Refinanced Loan review
Reassuring
over 4 years ago
Reassuring

At all times, we have felt as though we are in excellent hands and that Geoff was not only hugely capable and an incredibly dedicates broker. he was also extremely patient, helpful and completely professional. Couldn’t recommend him more highly.

Refinanced Loan review
Thanks Geoff
over 4 years ago
Thanks Geoff

Geoff provided a thorough and tireless service, often assisting after hours. His personal touch and knowledge was excellent while we negotiated the complexities of securing the loan.

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