Geoff's profile

Geoff's reviews

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Geoff has 649 reviewsacross 50 different locations, showing 12.
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Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
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Refinanced Loan review
Incredible Knowledge and Service
over 4 years ago
Incredible Knowledge and Service

Geoff has been amazing to deal with through the entire process. He was always keeping us up to date and working tirelessly to ensure everything was happening as efficiently as possible. His attention to detail and knowledge was very impressive and he was always going above and beyond. We highly recommend Geoff and his phenomenal team and will definitely be returning for their services.

New Purchase review
Very efficient
over 4 years ago
Very efficient

Geoff was very helpful and supportive during the entire process. He worked very efficiently and was contactable pretty much at any time. Very pleased with the experience and the result.

New Purchase review
Highly recommend
over 4 years ago
Highly recommend

Geoff was very helpful throughout our whole flat-hunting process, and was able to provide us with useful market intelligence fine-tuned to our research. He was always immediately responsive to any queries or requests for help. He was also able to expedite rapid settlement to assist with our personal urgent situation. I would not hesitate to recommend to anyone in need of a mortgage broker.

Refinanced Loan review
Refinancing our home loan
over 4 years ago
Refinancing our home loan

On behalf of myself Tim and my wife Katie, Geoff and the team at Strategic brokers, you made refinancing our home such an easy and hassle free process, Geoff you went above and beyond from start to finish and you were always available for us when we needed you. I would highly recommend you to anyone in the market. Thank you for everything

New Purchase review
Beyond our expectations! Thank you so much Geoff.
over 4 years ago
Beyond our expectations! Thank you so much Geoff.

I had the pleasure of working with Geoff Lai of Strategic Brokers and it was our first time purchasing a home. He knew the market and guided us in the best way to make the purchase before, during and post purchase. Geoff worked around the clock to help every step of the way and was extremely helpful. His presentation, simplified analysis to someone who needed help along the way and organisation were beyond impeccable. I am so happy with our transaction and new home. I will only ever call ONE person back to purchase again in the future and that is Geoff Lai. Thank you Geoff for taking your time with us, you were exactly what we needed to purchase our first home.

Refinanced Loan review
Easy refinancing
over 4 years ago
Easy refinancing

Smart guy, easy to deal with. He managed everything for me. No stress refinancing, it was great!

Refinanced Loan review
Really great experience
over 4 years ago
Really great experience

Geoff was fantastic, adjusting the proposal to meet our goals and being very responsive. There was a couple of things on the bank side but Geoff and the team were great getting this sorted.

Refinanced Loan review
Tenacious, hardworking and diligent
over 4 years ago
Tenacious, hardworking and diligent

We recently used Geoff to undertake a refinance for us. Given our sources of income our situation was complex which required a lot of back and forth. He was incredibly tenacious, a strong communicator and had the determination to ensure he got our desired outcome across the line. Couldn’t recommend him more highly enough.

Refinanced Loan review
Great experience.
over 4 years ago
Great experience.

Geoff is extremely efficient and knowledgeable. I will continue to use Geoff in the future and have referred him and his business on to whom ever asks and needs financial advise.

Refinanced Loan review
Highly professional broker
over 4 years ago
Highly professional broker

I have used Geoff's excellent broking services for refinancing several loans over the past month. Geoff is highly skilled as a broker and provided loan options that allowed me to optimally manage my investment portfolio. Geoff is an investment-savvy broker; I've worked with other brokers who claim to be this but fell well short of the knowledge and services Geoff provides. I will be sticking with Geoff for all future investment purchases. I highly recommend Geoff's firm to investors particularly, but also to those seeking home loans who want the best rates and a fast professional service. Thanks Geoff.

New Purchase review
Exceeded all expectations
over 4 years ago
Exceeded all expectations

Was referred to Strategic Brokers by a family member and couldn't be happier. Geoff went above and beyond throughout every step of the process and ensured everything went through seamlessly. Geoff also provided exceptional and honest advice which helped us immensely with purchasing our home. I would definitely recommend Geoff to any of my friends and family.

Refinanced Loan review
Excellent refinance experience
over 4 years ago
Excellent refinance experience

Geoff and the Strategic Brokers team were really responsive, adapting the proposal to meet our financial goals to deliver a great outcome for us.

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