
Made it easy to understand all the details involved, was easy to get ahold off and responded quickly

Made it easy to understand all the details involved, was easy to get ahold off and responded quickly

Throughout the process of our refinance Johnathan and the team at First Point Mortgage Brokers were positive, engaging and highly efficient. They remained on top of the process from start to finish and were a breeze to work with. I would absolutely use them again and am confident anyone who contacts them will feel the same way.

I came to FirstPoint without a clear idea what I was going to do, whether to sell, stay, or something in between. Before doing anything, Jonathan took the time to understand my full situation and worked through a range of scenarios with me so I could see the right pathway forward. No assumptions, no shortcuts. Jonathan's communication was consistent and proactive throughout. He kept me informed, shared relevant information as it came up, and followed up when I was the one causing delays. He was across every step of the process and always fast. When it came to execution, the team moved quickly and structured a solution I wouldn't have found on my own. I'm genuinely happy with how my new mortgage landed and I don't think I would have got there without him. Solid expertise, good process, great outcome. Highly recommend Jonathan at FirstPoint.

Jono helped guide us through delayed settlements and nothing was a problem , great communication and straight to the point and finger on the pulse. Nothing but appreciation for Jono and his team at firstpoint.

We used Jonathan to help us through the mortgage process and he was fantastic. Meeting the bank's requirements meant jumping through quite a few hoops, but Jonathan went above and beyond every step of the way. Communicating directly with the banks on our behalf and keeping all the paperwork organised and easy to manage. His professionalism and willingness to go the extra mile made a stressful process feel straightforward. We always felt in good hands and would recommend him without hesitation.

Jonathan displayed excellent market knowledge in securing the best rate and terms possible. Very professional in everything that he did which gave us great confidence all the way through the process.

Easy to deal with, receptive and has the knowledge and capability to manage tricky finance scenarios His team have been a pleasure to deal with Highly recommend!

Jonathan was fantastic in guiding me to my first home loan and subsequent house purchase. He displayed fantastic communication skills and was always willing to help if I had any problems - would highly recommend!

Jonathan got me a great deal, was incredibly knowledgeable and a pleasure to work with

Jono and the team are consistently open, transparent, and proactive in their communication. Throughout the process, they made us feel confident that they were genuinely focused on securing the best possible solution for our needs, while taking the time to explain every option clearly. Their professionalism, market knowledge, and commitment to achieving the right outcome made the entire experience seamless.

Jonathan has now helped us secure financing for our dream home, and we couldn’t be more grateful for his support throughout the process. From the very beginning, Jonathan was professional, knowledgeable, responsive, and genuinely invested in helping us achieve the best outcome. He took the time to explain every step, answered all of our questions promptly, and made what is normally a stressful and overwhelming process feel simple and straightforward. His efficiency, attention to detail, and ability to navigate complex lending requirements gave us complete confidence every step of the way. Nothing was ever too much trouble, and he consistently went above and beyond to ensure everything progressed smoothly and on time. Thanks again Jonathan!

This is not the first time and will not be the last time we use First Point and Jonathan Harris. Very professional and quick turnaround for our refinancing needs.