When it came time to refinance our home Jono gave us the best options and helped us get exactly what we were after. He has great knowledge of the industry and was patient with us as we weren't sure which way to go at the beginning. His communication and understanding of what we were looking for led us to securing the best home loan tailored to our needs. Both Jono and Sam did an amazing job and it was a wonderful experience working with them and we cant thank them enough! Cheers guys.

I had an excellent experience dealing with Jonathan as my broker. From start to finish, he was professional, knowledgeable and extremely helpful. He took the time to understand my situation, clearly explained the available options and made the entire process straightforward and stress-free. Jonathan was always responsive, easy to communicate with and went above and beyond to help secure the right outcome for me. I really appreciated his honest advice, attention to detail and commitment throughout the process. I would highly recommend Jonathan to anyone looking for a reliable, professional and knowledgeable broker. Thank you for all your help!

Jono was outstanding from start to finish. From our very first meeting, he clearly explained what was possible and set realistic expectations, which gave us confidence throughout the whole process. Despite multiple close calls and missing out on several properties, Jono stuck with us every step of the way and never lost focus. When it really mattered, he was incredibly responsive, acted with urgency, and always kept us informed. We never felt like we were left hanging. His professionalism, communication, and commitment to getting the best outcome for us were second to none. We honestly couldn’t recommend Jono highly enough. On top of all that, he’s just a genuinely great bloke to deal with. Thanks again, Jono—we couldn’t have done it without you! Best experience we’ve ever had with a broker.

Jono has helped us many times in the past and our latest experience was no different. He supported us through the journey of purchasing a commercial property and throughout the whole process educated us on on options and proactively kept us informed. He was always available and one step ahead prompting our lender and solicitor ensuring everything was covered. As always he went over and above and ultimately a great outcome!

Jonno and his team were great, guided us through the process and made it seamless. Was great after hours which is generally when we had most of our questions.

Johno and his team were incredible, we are so pleased with how professional yet personal the experience was. We highly recommend first point and will be using again in the future.

Easy going but right into the details, explaining all of the steps and options as we went. Took the time to ensure we understood the recommendations and gave really honest advice where warranted. Really enjoyed the process with Jonathan and his team.

Yet again the experience is 10/10 - the communication, professionalism and overall experience was to notch. from initial phone call to refinancing and Investment loan added and settled in under 2 weeks, sensational!

Jono was genuine, professional and great at communicating what was needed. We are very grateful for all his help and he comfortably helped us secure our home loan

Made it easy to understand all the details involved, was easy to get ahold off and responded quickly

Throughout the process of our refinance Johnathan and the team at First Point Mortgage Brokers were positive, engaging and highly efficient. They remained on top of the process from start to finish and were a breeze to work with. I would absolutely use them again and am confident anyone who contacts them will feel the same way.

I came to FirstPoint without a clear idea what I was going to do, whether to sell, stay, or something in between. Before doing anything, Jonathan took the time to understand my full situation and worked through a range of scenarios with me so I could see the right pathway forward. No assumptions, no shortcuts. Jonathan's communication was consistent and proactive throughout. He kept me informed, shared relevant information as it came up, and followed up when I was the one causing delays. He was across every step of the process and always fast. When it came to execution, the team moved quickly and structured a solution I wouldn't have found on my own. I'm genuinely happy with how my new mortgage landed and I don't think I would have got there without him. Solid expertise, good process, great outcome. Highly recommend Jonathan at FirstPoint.