Jonathan's profile

Jonathan's reviews

  5  
Jonathan has 478 reviewsacross 50 different locations, showing 12.
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Jonathan's qualities as told by our client reviews: reliable, stress-free process, well-prepared, supportive, responsive, local expert, clear communication.
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New Purchase review
Best Customer Service
almost 2 years ago
Best Customer Service

Jonathan's knowledge of the loan process from the initial interview with him to settlement is 2nd to none. He has a lot of experience in the loan industry and has developed relationships in the local area with lawyers/conveyancers and real estate agents which assisted me throughout the extensive loan process. Jonathan was able to give me very good advice with the choice between a multitude of lenders. He explained the advantages and disadvantages between the different loans on offer. Jonathan was open and transparent with the fees that he is paid from different lenders and guided me to the best loan for me and my circumstances. His customer service is excellent. Jonathan returns texts and emails straight away. In a stressful situation, he remains calm and reassuring. I have no hesitation in recommending Jonathan.

New Purchase review
Great communication and great result!
almost 2 years ago
Great communication and great result!

I had a great experience working with Jonathan on my mortgage. He's knowledgeable, straightforward, and really looked out for me. Highly recommend him if you're navigating the mortgage maze!

New Purchase review
Excellent and professional
almost 2 years ago
Excellent and professional

As first home buyers, we had lack of knowledge about the market and what applying for home loans entailed. Jonathan helped us step by step making the experience really seamless and easy. He was able to have us pre approved within 24hrs and was extremely fast and communicative. We can’t thank Jonathan enough. He kept us in the loop throughout the entire process and celebrated wins with us. All his help and recommendations will be forever appreciated.

New Purchase review
Star Broker
almost 2 years ago
Star Broker

We couldn't be more grateful for the exceptional service provided by Jonathan. From the beginning of our home-buying journey, Jonathan was there every step of the way, guiding us through the complex process of securing our loan. Jonathan's expertise and dedication were evident as he navigated us through every challenge, ensuring that our loan was approved smoothly and efficiently. His proactive communication and prompt responses made us feel confident and informed throughout the entire process. Whenever we had questions or concerns, Jonathan was always there to answer them. Thank you, Jonathan, for your hard work and support. We highly recommend him to anyone in need of a finance broker. His professionalism, knowledge, and commitment to his clients is truly outstanding.

Refinanced Loan review
Helpful and knowledgable
almost 2 years ago
Helpful and knowledgable

Jono was fantastic- he knew what he was doing, was patient in waiting for our decisions and communicated well with us at all points of the refinance.

New Purchase review
Helpful for a first time buyer
almost 2 years ago
Helpful for a first time buyer

Jono and his team were fantastic and helped me through every step of the approval process and were more than happy to answer any questions I had as a first home buyer. The team had fast response times aswell and always followed up with me.

New Purchase review
Extremely Satisfied
almost 2 years ago
Extremely Satisfied

Jono exceeded our expectations from our initial conversations until settlement . He is extremely knowledgeable, well connected and efficient. He maintained excellent and clear communication throughout the process. We were very satisfied with our outcome and we can’t recommend Jono any higher.

New Purchase review
Great experience 10/10
about 2 years ago
Great experience 10/10

We are beyond thrilled to share our exceptional experience with Jonathan at FirstPoint Mortgage Brokers. From the very beginning of our journey to secure our first home loan, Jonathan's expertise, dedication, and genuine care made all the difference in turning our dream of becoming property owners into a reality. His extensive knowledge and patient guidance put us at ease every step of the way. Jonathan took the time to thoroughly explain all our options, answer our endless questions, and provide invaluable advice tailored to our unique financial situation. He went above and beyond to ensure we felt supported throughout the entire process. We wholeheartedly recommend Jonathan at FirstPoint Mortgage Brokers to anyone in need of mortgage services. His expertise, dedication, and personable nature are unparalleled. Cesar & Ashli

Refinanced Loan review
Jonathan helped me refinance my mortgage efficiently and diligently.
about 2 years ago
Jonathan helped me refinance my mortgage efficiently and diligently.

From start to finish Jonathan was on point. He was very efficient and diligent in making sure I got the right deal. Coming from another broker, I wasn’t sure what to expect. Now, after going through the process with Jonathan, the comparison between the two was chalk and cheese.

New Purchase review
Very knowledgeable
about 2 years ago
Very knowledgeable

Joanthan was very helpful throughout the whole loan process. Knew what we wanted and was upfront and honest about what our options were. He was able to get back to us promptly and was great when we needed multiple changes made to our loan.

New Purchase review
Great communication
about 2 years ago
Great communication

Jonathan and the team at first point were great. Explained every step of the process and answered and questions I had swiftly. Highly recommend

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