Jonathan's profile

Jonathan's reviews

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Jonathan has 531 reviewsacross 50 different locations, showing 12.
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Jonathan's qualities as told by our client reviews: stress-free process, reliable, well-prepared, supportive, responsive, local expert, clear communication.
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Refinanced Loan review
Couldn’t recommend Jonathan and his team more!
over 2 years ago
Couldn’t recommend Jonathan and his team more!

Jonathan and his team were so helpful and easy to deal with throughout the whole process, always answering any questions I had and responding to any issues immediately. Couldn’t recommend them more!

New Purchase review
Wonderful
over 2 years ago
Wonderful

Buying our first home was a breeze thanks to Jonathan Harris and First Point Mortgage Brokers. As first home buyers, we had a lot of questions and didn’t know how the process worked. Jonathan was extremely helpful at providing us information specific to our needs and making a complex exercise feel easy. His knowledge, expertise and professionalism are outstanding. I can’t recommend Jonathan Harris and FirstPoint Mortgage Brokers highly enough! Thanks for all your help!

New Purchase review
Jonathon and his team provided an exceptional level of service throughout the entire process.
over 2 years ago
Jonathon and his team provided an exceptional level of service throughout the entire process.

As first home buyers the entire process seemed very daunting. We had a very ordinary experience with another mortgage broker who got our names wrong on emails, got the fee amounts incorrect, included stamp duty despite us being exempt from it etc. We were recommended Jonathon by a colleague who had worked with him. After an initial phone call and then a few emails where Jonathon clearly explained exactly what information he required from us, he set up a face to face appointment. After a chat and a coffee Jonathon got down to the finer details of helping us select a lender. He explained the pros and cons of each provider with no real bias to any of them, only suggesting why a particular lender might suit our specific needs best. Once we had agreed on the lender our loan was pre approved very quickly. During our property search he remained in contact with us and each time we found a potential property I reached out to him for advice and he helped me make decisions. When we eventually found a property we wanted to make an offer on, Jonathon was in Fiji on a family holiday. But that didn’t stop him calling me to ask questions about the property and the agents selling it and guide me through the offer process. Once our offer was accepted, he called again several times (I think once while in a pool with his kids) to ensure I fully understood the next steps and make sure I was comfortable with everything as it’s quite a stressful period. If that’s not dedication to a client then i don’t know what is! He and his team were incredibly professional, yet still very personal from start to finish and I can’t recommend them highly enough and will continue to use them for future purchases. Thank you Jonathan and First Point Mortgage Brokers.

New Purchase review
Fantastic
over 2 years ago
Fantastic

The best part about working with Jono was how straight forward he is. As first home buyers, he made sure we understood all of our options and has supported us every step of the way from pre-approval to purchase. It's so important to have a good team in your corner when making such a big decision and Jono made the process as simple as it could possibly be.

New Purchase review
Great experience for a first home buyer!
over 2 years ago
Great experience for a first home buyer!

Cannot recommend Jonathan enough! We were referred to him totally green with us looking for our first home without much knowledge of the process and Jonathan guided us through every step and was always there whenever we needed. His knowledge and experience is top tier and that really shines through his professionalism and the recommendations he made for the best options to suit us and our situation. The entire process was smooth and we ended up buying our family home within 3 weeks of meeting him! We most appreciated his straight to the point approach paired together with his care to get us the best possible deal to suit our individual circumstances.

New Purchase review
Best Customer Service
over 2 years ago
Best Customer Service

Jonathan's knowledge of the loan process from the initial interview with him to settlement is 2nd to none. He has a lot of experience in the loan industry and has developed relationships in the local area with lawyers/conveyancers and real estate agents which assisted me throughout the extensive loan process. Jonathan was able to give me very good advice with the choice between a multitude of lenders. He explained the advantages and disadvantages between the different loans on offer. Jonathan was open and transparent with the fees that he is paid from different lenders and guided me to the best loan for me and my circumstances. His customer service is excellent. Jonathan returns texts and emails straight away. In a stressful situation, he remains calm and reassuring. I have no hesitation in recommending Jonathan.

New Purchase review
Great communication and great result!
over 2 years ago
Great communication and great result!

I had a great experience working with Jonathan on my mortgage. He's knowledgeable, straightforward, and really looked out for me. Highly recommend him if you're navigating the mortgage maze!

New Purchase review
Excellent and professional
over 2 years ago
Excellent and professional

As first home buyers, we had lack of knowledge about the market and what applying for home loans entailed. Jonathan helped us step by step making the experience really seamless and easy. He was able to have us pre approved within 24hrs and was extremely fast and communicative. We can’t thank Jonathan enough. He kept us in the loop throughout the entire process and celebrated wins with us. All his help and recommendations will be forever appreciated.

New Purchase review
Star Broker
over 2 years ago
Star Broker

We couldn't be more grateful for the exceptional service provided by Jonathan. From the beginning of our home-buying journey, Jonathan was there every step of the way, guiding us through the complex process of securing our loan. Jonathan's expertise and dedication were evident as he navigated us through every challenge, ensuring that our loan was approved smoothly and efficiently. His proactive communication and prompt responses made us feel confident and informed throughout the entire process. Whenever we had questions or concerns, Jonathan was always there to answer them. Thank you, Jonathan, for your hard work and support. We highly recommend him to anyone in need of a finance broker. His professionalism, knowledge, and commitment to his clients is truly outstanding.

Refinanced Loan review
Helpful and knowledgable
over 2 years ago
Helpful and knowledgable

Jono was fantastic- he knew what he was doing, was patient in waiting for our decisions and communicated well with us at all points of the refinance.

New Purchase review
Helpful for a first time buyer
over 2 years ago
Helpful for a first time buyer

Jono and his team were fantastic and helped me through every step of the approval process and were more than happy to answer any questions I had as a first home buyer. The team had fast response times aswell and always followed up with me.

New Purchase review
Extremely Satisfied
over 2 years ago
Extremely Satisfied

Jono exceeded our expectations from our initial conversations until settlement . He is extremely knowledgeable, well connected and efficient. He maintained excellent and clear communication throughout the process. We were very satisfied with our outcome and we can’t recommend Jono any higher.

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