Top class tailored loan service, seamless and responsive communication from start to finish of refinancing our loans. We were recommended by a work colleague to this wonderful company, and haven't looked back. Thanks so much to Lee, Shona and all the team. Highly recommend this genuine, exceptional, individualised service
Lee, Samantha & Innovative Home Loans have been a huge help in refinancing our home loan through an easy, step by step process. Couldn’t recommend them enough. They provide a great service!
Lee and the Team at Innovative Home Loans are amazing to deal with. Easy to deal with and great communication. Highly recommend!
We engaged Lee and his team 2 years ago to assist us in procuring a home loan and obtaining the most competitive interest rate. Over the 2 years Lee has constantly checked in on us to ensure our loan was still working for us and recently we discussed refinancing. We had no idea what this involved but Lee, Charlotte and Sam held our hands, explained everything and did all the hard work for us. We are completely satisfied with Lee and his team, they have done an outstanding job. Communication with us was above and beyond and nothing was ever too hard or any question too silly. We would highly recommend Lee to anyone that would require his services. And we will definitely use Lee again in the future.
Lee, Shona and Sam were a delight to deal with - professional, knowledgeable and super efficient. They guided us and held our hand through the whole process and no question was too much trouble. I will recommend the whole team to anyone who will listen.
I always felt pretty daunted at the idea of getting a home loan. But while working with the team at I.H, the entire process of getting a home loan was honestly so stress-free and straightforward. Their communication was always clear and easy to understand, and they were always more than happy to answer my *many* questions. I would highly recommend them to anyone looking for a hassle-free home loan experience.
Once again Lee and the amazing Innovative Home Loans Team have made it possible for me to buy a property. The team provided support and critical information every step of the way, going above and beyond to ensure everything was taken care of in a timely manner. I cant thank you enough. Highly recommend Innovative Home Loans!
Lee and the team at Innovative Home Loans are not just a company interested in writing loans - they take unbridled care and a view of your whole situation, inclusive of family and lifestyle. I was introduced to Lee 4 years before the biggest purchase of our lives (dream home!) and he would regularly and genuinely touch base through that time. Lee's sole purpose is to help your family achieve the best loan outcome and he does just that. He is a fantastic communicator and really listens to what you say. Lee also has fantastic connections within the Real Estate industry which is a testament to the company he keeps - we ended up engaging a BA as recommended by Lee who was also a key part of our journey. The team are methodical, thorough and leave no box unticked in the process whilst remaining a safe and steady set of hands at a really stressful time. A BIG thanks to the whole team particularly Shona and Sam - we couldn't recommend more highly.
I had an outstanding experience with Lee, Shona & Sam. The customer service was exceptional, with excellent communication and touchpoints throughout the process. The staff was professional, knowledgeable, and made the entire experience smooth and stress-free.
Innovative Home Loans made our first home purchase an exceptional experience. From the moment we started the process, their team was incredibly supportive, knowledgeable and responsive. They went over and above to explain every detail, ensuring we felt comfortable and informed every step of the way. I truly felt that we worked as a partnership and I'm very grateful to have had such an incredible team to help guide us. I look forward to continuing our relationship and would highly recommend Innovative Home Loans to anyone. Specific shout out to Lee, Shona and Sam - thank you!
