
I contacted Lucas after the broker I was initially working with stopped replying to my texts and emails. Lucas was recommended to me as an attentive, knowledgeable, compassionate and very helpful broker, which was absolutely my experience with Lucas! I texted him on Sunday, and he replied within an hour, confirming our initial meeting the following day. He explained what kind of documents he needed, the process we were going to embark on, and most importantly to me - the terms and conditions of some bank documents which l was so grateful for as it was my first time buying a property and I really needed someone to take me through the whole process and patiently explain things. Lucas always answered my calls and replied to my texts and emails, he really cared about me getting the best rates and most beneficial mortgage terms. He is an absolutely fantastic professional, he loves his job and cares about people he’s working with! Today l moved into my home (apartment in St Kilda) and I’m very grateful to Lucas for helping me making it happen :)
