I recently refinanced my mortgage with the help of Paula and her team. The process, which involved changing providers, was made easy by timely advice on which options would be beneficial to my situation and assistance ensuring all the documentation was in order for the refinance application. Thanks Paula and team for providing great service.
Paula and her team found a mortgage deal that suited our needs, that we could not have found it without them. Really helped reduce our overall expenses.
We worked with Paula Hardin as our mortgage broker for our first property purchase, and the experience was outstanding. Our situation involved loan structuring and a guarantor, so it wasn’t completely straightforward. Paula took the time to explain every option clearly, walked us through the implications of each decision, and made sure the structure suited our goals rather than just pushing for a quick approval. Her communication was calm, clear, and proactive. We were kept in the loop at every stage and always understood where things stood. When dealing with the bank, valuations, and all the moving parts that come with finance approval, she kept everything organised and under control, which significantly reduced the stress. What stood out most was her strategic approach. She wasn’t transactional — she genuinely wanted the structure to work not just for now, but for the future as well. The process felt well managed from start to finish, and the approval came through exactly as planned. We would happily recommend Paula to anyone purchasing property, whether it’s your first home or an investment, who wants clear guidance, solid advice, and a broker who genuinely has your best interests in mind.
Was referred to Paula and it is easy to see why. She helped me get everything I needed in order and was more than happy to answer the thousand questions I had as a first home buyer. It's a daunting process but she made it a lot less stressful for which I'm very grateful. I felt like Paula gave me all the information I needed to be able to make an informed choice about my budget, home loan options, and so on. I really appreciated how she helped coordinate all the different parties together for me as well - bank, agent, lawyer etc. I'd definitely use Paula again and would recommend her to anyone who's wanting to buy a home or top up their home loan. Thanks Paula! (and Jackie!)
Paula always makes herself available including after hours. We have been able to set up a number of loans and now refinance - most of which has been interstate and all online.
Paula done her absolute best in every area
