Rachael Howlett has now helped us refinance a couple of our properties, including 159 Musgrave Avenue, and we are truly grateful for her support, guidance, and expertise every step of the way. Her market knowledge is exceptional, and her professionalism is unmatched. Rachael takes what could be a stressful and confusing process and makes it simple, clear, and efficient. Her communication is always prompt, thoughtful, and thorough — nothing is ever too much trouble. Rachael genuinely cares about achieving the best outcome for her clients and works tirelessly to make it happen. We couldn’t recommend her and the team at Infinity more highly — they’ve been an absolute pleasure to deal with every time. Thank you, Rachael, for making this process so seamless for our family!

Working with Rachael Howlett from Infinity was an absolute dream from start to finish. Refinancing our home loan at 12 Turnberry Lane could have been a stressful process, but Rachael’s outstanding market knowledge, clear communication, and unwavering professionalism made it seamless and stress-free. She took the time to understand our goals, answered every question in detail, and kept us informed at every stage. We always felt supported, and her advice was spot on — we’re confident we ended up with the best outcome possible thanks to her. Her responsiveness and attention to detail went above and beyond expectations. Rachael is incredibly knowledgeable and genuinely cares about her clients — it shows in everything she does. We wouldn’t hesitate to recommend her to anyone looking for expert mortgage guidance with a truly personal touch. Thank you, Rachael and the Infinity team — we’re so grateful!

Rachael was fabulous to work with. She made refinancing so easy, taking all the stress out of the process. Rachael devised a well-considered strategy and presented it clearly, giving us the confidence to move forward. Her knowledge, professionalism, and genuine support made a real difference. I highly recommend her to anyone looking for a smooth and successful experience!

Rachel is amazing to work with and makes everything stress free!

Rachael has been amazing through our process of refinancing and assisting us with our investment goals by using equity in our home. She was very thorough in making sure we understood the financial plan based on our goals we had outlined prior and how we are going to benefit financially. She presented options to us all in great depth - more than what we had received previously from another broker . Both herself and her team have been extremely helpful with answering all of our questions. Highly recommend !

Rachael and her team made the process of refinancing this property at dream.

Excellent service, made the process very easy and hassle free.

Rachael and her team are very professional at what they do and made this process very easy.

This was a really positive experience she suited us through the process with great detail which provided us confidence with the process.

Rachael has been wonderful to deal with. She gave us a very detailed plan on how everything was going to go and why we were doing it that way!

Rachael provided us with a strategy and way forward out of our long term standard financial situation which was not getting us anywhere. We were given a new focus on reducing debt (FTB!) and increasing financial education which allows us more control over our money. We now also have investment properties that will allow us to build our wealth and set up our retirement, when we are ready, not when society says we are ready. These properties and debt reduction also means our children are supported on their financial path. The team that Rachael has around her have been outstanding in their communication and making sure we are across everything, even when it all seems overwhelming. Caleb was exceptional at keeping us updated each step of the way through our refinancing process. Rachael and her team provide a confidence that we are in good hands. We now know to trust the process and the expert information they provide. Can't wait to see what can happen in the new few years as we continue our journey with Infinity.

Rach and her team worked hard on this one and understood our business and family financial set up completely. Highly recommended.