Rachael's profile

Rachael's reviews

  5  
Rachael has 59 reviewsacross 45 different locations, showing 12.
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Rachael's qualities as told by our client reviews: patient, responsive, friendly, empathetic, clear communication, supportive, local expert.
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Refinanced Loan review
Expertise with a heart!
almost 4 years ago
Expertise with a heart!

Rachael is an exceptionally knowledgeable mortgage broker who always puts her client's needs first. Asking the right questions and seeking to understand a person's whole situation before proposing a range of options for consideration, Rachael highlights the pros and cons of each strategy to allow her clients to make an informed choice about their financial future. I could not be more impressed with Rachael's knowledge, professionalism, concern and empathy. She truly cares and is completely dedicated to ensuring she packages loans to best meet her client's needs. Along with her small team of hard-working assistants, Rachael is a shining star amongst the uncertain world of mortgage brokers and the confusion of finding the best home loans. I trust Rachael and the team at Argentium 100% and I have no hesitation in recommending Rachael and her team to anyone who is seeking a truly professional business who cares about providing exceptional service and outstanding results. Thank you so much Rachael, Renata and Jane - you are absolute angels and I am so very grateful to you all! ;-)

Refinanced Loan review
Above and beyond :)
over 4 years ago
Above and beyond :)

I can’t thank Rachael and her team enough for the way they managed my recent mortgage refinance. Rachael has been supporting me with my finances since 2019 and I can’t recommend her more highly. I have always found Rachael to be caring, knowledgeable and efficient. I believe she has consistently gone above and beyond, showing a personal and sincere interest in achieving best outcomes for me as her client.

New Purchase review
Extremely helpful and professional
over 4 years ago
Extremely helpful and professional

Rachael and her team had to deal with a lot of issues with my home loan. They were extremely knowledgeable and provided me with options that would be beneficial. Every time I had a question, a response was fast and informative. I would highly recommend Rachael and would definitely use her business again.

New Purchase review
Professional and caring service
over 4 years ago
Professional and caring service

Rachael and her team were responsive, informative, and competent at every step of the process, right from the initial phone call. Through her extensive experience and expertise, Rachael is able to make sound suggestions and explain rationale and alternatives with care and authenticity. Rachael's warmth coupled with her subject matter knowledge make for an excellent customer experience. I would highly recommend Rachael to any of my friends and family. Thank you, Rach!

New Purchase review
The level of Professionalism provided is top class!!
over 4 years ago
The level of Professionalism provided is top class!!

I had a very pleasant experience with Racheal Hunter, the level of professionalism provide by her was extremely excellent all through out the mortgage loan period. the level of information and product she provides and compare it with others truly shows she was looking out for my best interest. Rachael was constantly in touch with feedbacks on how things were going and at what stage the loan was, the information provided by her was very specific to what i was looking for, Racheal is exceptional as she kept me advised on every step of the mortgage loan process and her explanation on things were very spot on as she made it easier to understand. going through the mortgage process with Rachael what I've noticed she is very passionate on what she does as a mortgage broker and was constantly looking out for my best interest, the product that is best for me. I want to say how appreciative iam for the services Rachael provided to me through out the loan process and the level for professionalism shown by her is simply top class!!! Thank you very much Rachael for helping me get the best product for me, as you have had my best interest from the start on this new exciting chapter of my life owning my own home. Nungamiya(Nunga) Umaru Thanks!!!

New Purchase review
Rachael's vast knowledge and limitless patience saved me a great deal of time and stress
over 4 years ago
Rachael's vast knowledge and limitless patience saved me a great deal of time and stress

Rachael (and Renata) made the process simple, hassle-free and financially beneficial, at a time when lenders were being ultra-cautious due to perceived Covid financial risk. She was able to expertly navigate the difficult and ever-changing lending requirements, which were exacerbated by a complicated property transfer. Rachael's vast knowledge and multiple contacts and experience with lenders allowed her to determine, and sound out, those who had the greatest appetite for providing finance - at the most beneficial terms - to suit my specific circumstances. In this way she was able to shop around for the best deal in a way that would be impossible for me (without submitting multiple applications with different lenders, which not only would have taken a great deal of time, but also potentially adversely affected my credit rating, by recording multiple attempts on my credit record). She was able to compile a short-list of lenders who were keen to proceed, based on her outline to them of my specific circumstances - all this without yet pulling the trigger on an application. I was able to sit down with her and choose the best combination of terms, conditions, and amounts, in a way that wouldn't be possible on my own. And she persisted with several changes of plans due to some early minor hiccups, to get me the best deal in the end. I can't recommend Rachael highly enough for what is essentially the biggest purchase you'll ever make

New Purchase review
Wonderful experience
about 5 years ago
Wonderful experience

Rachael goes above and beyond when it comes to her work. She has always remained professional. Rachael has expert knowledge and experience in the sector, which has come to use multiple times when dealing with such stressful and yet exciting circumstances, such as buying property. She always has a smile on her face, very welcoming. I would highly recommend her to anyone.

Refinanced Loan review
Words cannot descrIbe how wonderful this woman is
about 5 years ago
Words cannot descrIbe how wonderful this woman is

Rachael stuck with me through about 2 years of a messy divorce to help me get my home back. Not only did she get me a better deal on my home loan, she offered so much support in many other aspects of my life. She was always happy to sit down and have a chat and explain things in a way that just made sense to me, and She made appointments comfortable, even with an energetic toddler in tow. I cannot thank rach and the team for sticking it out to get my home loan after a lot of mess around on my end. I will recommend her to everyone and be back for another loan soon!

New Purchase review
Very knowledgeable
about 5 years ago
Very knowledgeable

Rachel and her team are nice, patient and with good knowledge about what they are doing. Good experience

Refinanced Loan review
I have used Argentium to refinance a number of home loans
over 5 years ago
I have used Argentium to refinance a number of home loans

I have used Argentium to refinance a number of home loans. Refinancing my loans was not straight forward and I had very limited options given the unique situation I was in. From the beginning of the process, all the way to the end Rachael was amazing to work with. She is very professional and extremely knowledgeable in all aspects of mortgage brokering. I would highly recommend Rachael to anyone.

New Purchase review
Exceptional service
over 5 years ago
Exceptional service

I have had the privilege of receiving Rachael’s service and support. Rachel will work to the enth degree for you.

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