Simon Ngo

Simon's communication was exceptional. He always responsive, thoughtful, and patient. One thing that really stood out was the personal touch he brought throughout the process, including detailed voice notes that helped explain important moments clearly and thoroughly. He took the time to explain complex ideas in a way that was easy to understand. His professionalism, care, and genuine willingness to help made the entire experience smooth and pleasant. I had a very positive experience working with Simon and would absolutely recommend him to anyone looking for a knowledgeable, reliable, and supportive mortgage broker!

As a first home buyer, Simon was very patient in explaining, the different strategies and type of home loans, looking for the best solution that suited my situation. He is very professional and efficient. Thank you to the team at welcome home loans for making my first home purchase painless

After advising me on the financing for my first home, Simon went on to assist with the refinancing of that loan, as well as subsequent refinancings and financings that enabled me to purchase my second home. The subsequent refinances were particularly involved and required Simon and his team to meet tight timeframes to facilitate the purchase. Simon is very accessible, and his modelling and simulation of different scenarios is extremely helpful in making fully informed decisions. Simon is also very personable and always enjoys a friendly chat. I place a huge amount of confidence and trust in Simon and thoroughly enjoy working with him and his team. I very much look forward to working with Simon and his team on the next transaction!

Simon was very informative in telling me everything that I needed to know about the home loan process and I felt like everything flowed very smoothly. He was very responsive to any questions and made sure that everything was sorted out promptly. I would happily recommend Simon as a broker to anyone looking to buy a property!

I had found Simon on a whim via a quick Google search and booking an initial call with him was one of the best decisions we made. My husband and I started from the veeeerrry start and were very naive coming into preparing to buy our first home. Simon was very knowledgeable, understanding and patient and in explaining the first home buying process to us. He answered all our questions, no matter how silly they were and remained professional and personable the whole time. Because of Simon and the team, our first home buying experience was seamless and we cannot thank them enough. Simon is a genuine person who wants the best for you and will work with you to ensure this happens. We will be referring anyone we know who is looking for a mortgage broker to Simon. Thank you for everything!

I was introduced to Simon from my sister and decided to give it a go. Simon was an amazing help for my first dip into a loan and understanding the numbers. His explanations made the information very clear and his friendly attitude made this experience a smooth one.