Simon Pak Poy

We cannot recommend Simon highly enough. We were genuinely blown away by the level of service he provided from start to finish. From day one, Simon worked tirelessly and often night and day. He always responded quickly, even at very short notice. No question was ever too much trouble. He consistently communicated in a clear, structured, and to‑the‑point way, keeping us informed at every step while remaining endlessly patient, kind, and thoughtful. What truly set Simon apart was his ability to take what is normally an emotionally exhausting and stressful property purchase process and completely remove the anxiety from it. He anticipated issues before they arose, calmly guided us through every decision, and went well above and beyond what I have ever experienced with any financial or property professional. I’ve never encountered service of this calibre before. Simon didn’t just manage the process he supported us through it, which made all the difference. Thanks to him, what could have been an overwhelming experience felt controlled, transparent, and genuinely achievable. If you are looking for someone you can completely trust and someone who is highly competent, responsive, and truly cares, Simon is exceptional. We would recommend him without hesitation. Thanks, Michelle McPherson and Lachlan McDonald

Couldn’t recommend Simon more highly. He is super knowledgeable, really insightful, and helped us restructure all of our property loans. The end result was amazing, far better than we expected, and it has put us in a much stronger financial position. We really appreciated Simon's professionalism, expertise, and the way this team made what could have been a complicated process feel straightforward and manageable.

Always willing to be of assistance. No issue too difficult to address.

Simon and Team have helped me on a number of occasions in the past. Every time they have been professional, caring and expedient. They continue to surprise me in a very positive way. Thank you Simon.

I can't thank Simon and his team enough for their assistance in the purchase of my new home. They talked me through the process and checked in regularly in case I had any questions. I was confident throughout that I was in capable hands that had my best interests at heart. Follow up has been outstanding. I highly recommend this team.

Simon has helped us to remortgage twice over the last five years and both times we felt informed about what was happening. His team are professional and friendly and were able to answer our questions quickly and accurately. We felt that Simon's knowledge of the marketplace helped to provide us with options when considering which lender to choose. We will definitely use Simon again when the time comes!