We cannot recommend Simon highly enough. We were genuinely blown away by the level of service he provided from start to finish. From day one, Simon worked tirelessly and often night and day. He always responded quickly, even at very short notice. No question was ever too much trouble. He consistently communicated in a clear, structured, and to‑the‑point way, keeping us informed at every step while remaining endlessly patient, kind, and thoughtful. What truly set Simon apart was his ability to take what is normally an emotionally exhausting and stressful property purchase process and completely remove the anxiety from it. He anticipated issues before they arose, calmly guided us through every decision, and went well above and beyond what I have ever experienced with any financial or property professional. I’ve never encountered service of this calibre before. Simon didn’t just manage the process he supported us through it, which made all the difference. Thanks to him, what could have been an overwhelming experience felt controlled, transparent, and genuinely achievable. If you are looking for someone you can completely trust and someone who is highly competent, responsive, and truly cares, Simon is exceptional. We would recommend him without hesitation. Thanks, Michelle McPherson and Lachlan McDonald

Couldn’t recommend Simon more highly. He is super knowledgeable, really insightful, and helped us restructure all of our property loans. The end result was amazing, far better than we expected, and it has put us in a much stronger financial position. We really appreciated Simon's professionalism, expertise, and the way this team made what could have been a complicated process feel straightforward and manageable.

Always willing to be of assistance. No issue too difficult to address.

Simon and Team have helped me on a number of occasions in the past. Every time they have been professional, caring and expedient. They continue to surprise me in a very positive way. Thank you Simon.

I can't thank Simon and his team enough for their assistance in the purchase of my new home. They talked me through the process and checked in regularly in case I had any questions. I was confident throughout that I was in capable hands that had my best interests at heart. Follow up has been outstanding. I highly recommend this team.

Simon has helped us to remortgage twice over the last five years and both times we felt informed about what was happening. His team are professional and friendly and were able to answer our questions quickly and accurately. We felt that Simon's knowledge of the marketplace helped to provide us with options when considering which lender to choose. We will definitely use Simon again when the time comes!

Simon & his team were highly experienced in Self Managed Super Funds. Professional, and committed from start to finish. Thank you again!

I had an excellent experience working with Simon Pak Poy and his team. From start to finish, Simon demonstrated deep market knowledge, ensuring I had access to the loan options tailored to my needs. He took the time to clearly explain all my options, breaking down complex financial details into easy-to-understand insights. What stood out most was the level of professionalism and responsiveness. He and his team were always available to answer questions, proactive in keeping me updated, and made the entire process seamless and stress-free. Their ability to navigate the lending landscape, anticipate potential hurdles, and liaise with lenders made a huge difference. If you’re looking for a mortgage broker who is knowledgeable, communicative, and genuinely invested in getting the best outcome for you, I highly recommend Simon Pak Poy.

Simon is a knowledgeable and proactive agent who added a lot of value to our mortgage procurement. Professional and generous with his market expertise, we will be looking to Simon for our next mortgage as well.

Simon displays a wealth of experience & knowledge patiently & in great detail

I can’t rate Simon, Nadine and team highly enough. They got my refinancing application approved, when a different broker had told me it wasn’t possible given my circumstances. And they did so with utmost integrity. All in all, it was a seamless experience with all the legwork taken care of and all my questions answered immediately via text. Forget all the other players in the market, these are the people to work with.

Simon and his team are fantastic. They are friendly, responsive and professional. They supported us by providing detailed comparative bank interest rates and services. They then guided us throughout our refinancing process, including setting up accounts, liaising with the bank and helping us to manage property ownership arrangements. I have no hesitation in highly recommending Simon and his team. Thank you!