Sonya was absolutely amazing with her communication and explanations of absolutely everything. From someone who went into it without much of a clue, I’ve come out with full confidence. She even somehow made a scary / large commitment into such a fun and light experience! Thanks again Sonya for all of your help!
We contacted Sonya for consolidation and refinance, after a lot of work Sonya was able to help us find the right product so we reduce our repayments, streamlining our out goings and ultimately help pay off our home loan sooner so we can continue to invest in our future.
Sonya was an absolute professional and has exemplary communication skills. She explained everything in detail from the application of our loans for refinancing and purchasing our first investment property. She answered all our questions and kept us updated throughout the loan application and approval process. She offered advice on competitive interest rates and the best lenders and was able to secure our loans and cross securitise them and explain what this meant. She answered every email, call and text message promptly. She assisted us with knowing where to get information she required rather than us having to be detectives. She was always friendly and a straight shooter and let us know from the get go how much we could borrow to allow us to look and make an offer on our investment property without delays. She went above and beyond what we have experienced with previous mortgage brokers who left us hanging and would not answer our questions in what I considered a reasonable time frame. She didn’t bombard us with useless emails and sent us updates about changes to interest rates and what this means for us. She worked around the clock and the fact she is a mother and wife and she was still able to help us during what i consider to be cutting into her family time means she really cared about making and maintaining a therapeutic relationship with her clients. Her use of appropriate humour throughout a stressful process meant we were able to have a laugh when we were playing the waiting game while waiting for lenders to approve our loan. She was kind, considerate, supportive and empathetic towards our needs and I would definitely recommend that anyone needing a broker should give her a call. I will definitely be contacting her for any further refinancing or new purchases as she is a really wonderful broker who is an expert in her field. Keep up the great work Sonya and thank you again we are very grateful for all your expert advice and help
Sonya provided fantastic support to help us re-mortgage. She researched a number of options, was always prompt in replying to queries, and made the process very smooth. We would highly recommend.
We have been working with Sonya for nearly a year now and throught the whole process she has been nothing but exceptional, 20/10 easy! Always responds, nothing is ever too hard. The go get attitude aligns with myself so we got on so well. Would highly recommend to family, friends & loved ones. Thank you Sonya for making this side of the process as easy as it could possibly be and sharing your wealth of knowledge to help us get to our dream family home. We appreciate you!
Sonya went out of her way beyond means to make it happen for us to own our own home 🏡 Friendly, open, honest and genuine for a true blue Aussie. I would recommend Sonya Day to anyone looking for a great Broker!
Sonya has made the process of buying my first property easier than I thought possible. Sonya has guided me through every step of the process and ensured I understood the process. I would recommend Sonya to anyone looking to get into the property market or grow their portfolio.
I could not recommend Sonya more! She has been amazing from start to end and obtained my approval very quickly and this was not a straightforward deal. Even when there was some rework requested, the reapproval was quick and with no fuss. The communication throughout this application has been prompt and informative. I would happily recommend Sonya to friends and family!
Sonya showed nothing professionalism to being approached for assisting with the purchase
Very professional. Great communication. Sonya takes pride in getting the very best for her customers. She is the person that you will direct your family and friends to.
Sonya made everything really simple for a joint purchase and kept us both well informed across the whole process, (even when we changed what we were doing). Appreciate her service and would recommend!
Sonya was open, honest and transparent throughout the entire process of our home loan application. She walked us through step by step and was there to answer every question we had, at any point in time. We will come back to Sonya time and time again. She feels like our friend now the process is over and we are in our home! We highly recommend Sonya to anyone looking for financial advice or assistance.
