Toby's profile

Toby's reviews

  4.9  
Toby has 112 reviewsacross 50 different locations, showing 12.
Map view
Toby's qualities as told by our client reviews: easy to work with, responsive, well-prepared, local expert, clear communication.
Was this helpful?
Refinanced Loan review
Excellent and easy to work with
12 months ago
Excellent and easy to work with

We have been working with the infinity team for some months now and really happy with how quickly we have progressed since Toby took over our account. Toby has been a great communicator and easy to liaise and not to mention his team beside him also highlighting Shruti for her fantastic communication and service. Thanks team!

New Purchase review
Toby -Our Financial Strategist
12 months ago
Toby -Our Financial Strategist

Toby has been an outstanding financial strategist throughout our journey. He is incredibly attentive and always takes the time to listen closely to our personal goals and circumstances. His communication is clear and professional, consistently providing us with well-researched, detailed breakdowns that reflect a deep understanding of our unique financial situation. What sets Toby apart is his ability to not only offer sound advice, but to also follow through with prompt, thoughtful action. His strategic approach and genuine care for our financial wellbeing have given us great confidence in our decisions. Highly recommended.

Refinanced Loan review
No stress
about 1 year ago
No stress

Very easy process. Toby and the team are great to deal with.

Refinanced Loan review
Professional
about 1 year ago
Professional

Toby led us through the process seamlessly, communication was on point and we had high confidence in Toby because of his knowledge and experience

Refinanced Loan review
5 star service
about 1 year ago
5 star service

Toby and Infinity Team provided an exceptional experience from start to finish. They took the time to understand our needs, explained all options, were always available for any queries and guided us through the entire process with professionalism and care. Highly recommend!

Refinanced Loan review
Nothing too much trouble for Toby
about 1 year ago
Nothing too much trouble for Toby

We entered this process not knowing anybody who had used Infinity before. Toby was able to answer all our questions and put our mind at ease. He made us feel comfortable and confident with the “next steps” and followed up everything we have asked. Toby’s knowledge coupled with his ability to establish rapport with us gives us a peace of mind to trust the process and sleep well at night knowing we are in good hands.

Refinanced Loan review
Outstanding Service & Genuine Support
about 1 year ago
Outstanding Service & Genuine Support

We recently worked with Toby and couldn’t be happier with the experience. From the very beginning, he took the time to genuinely understand us and our personal circumstances, which meant he was able to recommend a product that truly suited our needs. It wasn’t a generic solution — it was tailored to give us the best outcome now and into the future. Toby was incredibly efficient, clear, and helpful throughout the entire process. His communication was always timely and easy to understand, and no question ever felt too small. What really stood out was his honesty and transparency — we always felt informed, supported, and confident in the decisions we were making. Toby made what could have been a stressful and overwhelming process feel smooth and straightforward. We’re really grateful for his guidance and wouldn’t hesitate to recommend him to anyone looking for a mortgage broker who is knowledgeable, genuine, and truly has your best interests at heart.

Refinanced Loan review
Professional, friendly and total expert!
about 1 year ago
Professional, friendly and total expert!

We had the pleasure of working with Toby, and I can't recommend him highly enough! Toby has been most professional, and shared his expertise all with the most friendly demeanour. He took the time to understand what we were thinking, answered all of our questions with patience, and provided insightful guidance every step of the way. Toby has made our experience smooth and stress-free. Toby has been just another amazing part of our Infinity journey.

Refinanced Loan review
Professional and knowledgeable!
about 1 year ago
Professional and knowledgeable!

Our experience with Toby has been excellent! He has made the process extremely easy for us and has been very responsive to every email, message or call. This journey is a learning process for us so we have relied on Toby's guidance and knowledge to take us down this path. We have been very happy with Toby 🙌

Refinanced Loan review
Amazing and seamless service from start to finish!
about 1 year ago
Amazing and seamless service from start to finish!

We recently had the pleasure of working with Toby, and we cannot recommend them highly enough. From start to finish, the experience was seamless and stress-free, which is exactly what anyone looking to secure a mortgage wants. Toby took the time to understand our financial situation and goals, carefully walking us through all available options. They were incredibly knowledgeable, explaining every detail in a way that was easy to understand and ensuring we felt confident in our decisions. What truly set Toby apart was their exceptional customer service. They were always prompt in responding to emails and calls, and their friendly demeanour made the entire process feel personal rather than transactional. Toby worked tirelessly to find the best mortgage rate for us, and we felt like we were their top priority throughout the entire process. Moreover, they went above and beyond in helping us with all the necessary paperwork and ensuring that every detail was taken care of, making the approval process smooth and quick. If you’re looking for a mortgage broker who truly cares about your needs and is committed to finding you the best deal, I highly recommend Toby. They made what could have been a daunting experience a breeze.

97 - 108 of 112
SMS
© 2026 RateMyAgent