Toby's profile

Toby's reviews

  5  
Toby has 202 reviewsacross 50 different locations, showing 12.
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Toby's qualities as told by our client reviews: easy to work with, reliable, supportive, well-prepared, local expert, responsive, clear communication.
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New Purchase review
Concerned about continual errors in contracts and being dismissed about “oh it doesn’t matter”.
6 months ago
Concerned about continual errors in contracts and being dismissed about “oh it doesn’t matter”.

Upset we have to highlight errors in figures. Recent one was my past employer details were totally incorrect. Then told that doesn’t matter it’s in the past. It does matter to me. It’s a legal document. And it should be hard for Nyat to get it right. When questioned on this she said she got the info from my last payslip, which doesn’t even match what she put in the contract. So didn’t even have the time to check and see where she messed up. Losing confidence. So many errors. Sure some don’t matter but it’s unprofessional. I’m questioning your ability saying we can service these loans when you can’t get a bank contract correct copying information from our supplied documents. I am stressed. You guys don’t listen and just keep pressing to sign stuff. It’s like your KPIs now don’t align with G’s culture of helping people

New Purchase review
Honesty and good communication
6 months ago
Honesty and good communication

Toby had good communication, he knew the market and areas quite well.

Refinanced Loan review
Great service easy process
6 months ago
Great service easy process

Very please we went down this route, total professionalism, we would highly recommend

New Purchase review
EASY SAFE COMMUNICATION
7 months ago
EASY SAFE COMMUNICATION

Toby and his team made the whole process simple and was always available to answer any questions that I had. Toby explained the whole process so that we haad no suprises

New Purchase review
Awesome service
7 months ago
Awesome service

Since Toby took over for us things have been clear and easy process to follow. Quick to reply with what he needed and when information would be available to us. Our loan had no issues and question we had on extra money where dealt with.

Refinanced Loan review
Toby listened, guided us, and made everything smooth.
8 months ago
Toby listened, guided us, and made everything smooth.

Toby was fantastic to work with! He listened to our concerns, kept us updated throughout, and handled a few hurdles with ease, making the whole process smooth and stress-free. Highly recommend!

Refinanced Loan review
Professional and approachable
8 months ago
Professional and approachable

Toby is always responsive and able to explain processes and supports your journey to purchasing your property He has been invaluable to our experience

Refinanced Loan review
Excellent, excellent, excellent!
8 months ago
Excellent, excellent, excellent!

Been an absolute pleasure working with Toby and the whole Infinity team. Great communication and nothing was too hard. Toby and his team were very responsive and kept me informed during the whole process - I never had to worry about where things were at. I highly recommend Toby, his team and Infinity as a whole!

Refinanced Loan review
Fast, hassle free
8 months ago
Fast, hassle free

Extremely knowledgeable, easy to communicate with and very efficient

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