Excellent service from vic goes above and beyond for his clients explains everything very professional service best in the business been working with vic for sometime now and always a pleasure very easy wouldn’t go anywhere else 10/10
Vic, Minnie and Jackie were such a fantastic team for us when we bought our new home. Thanks guys!
I cannot speak highly enough of Vic, Melanie and the entire team. From our very first conversation, Vic took the time to understand my situation in detail, explain my options clearly, and guide me through each step with genuine care and expertise. Melanie and the team were equally impressive, always organised, responsive and supportive, which made the whole experience feel smooth and well coordinated. Vic’s knowledge of the lending process and different mortgage products is exceptional, and it was obvious that he was focused on finding the most suitable long‑term solution rather than just getting a deal done. Every interaction was professional, friendly and reassuring. Communication was outstanding: I was kept fully informed at every stage, my questions were answered promptly, and complex information was explained in plain language that made everything easy to understand. What really stood out was how proactive Vic and Melanie were. Deadlines were met without stress, documents were prepared accurately, and any potential issues were anticipated and resolved before they became problems. I felt supported and looked after from start to finish, and had complete confidence that I was in the best possible hands. Thanks to Vic, Melanie and the team, I secured a mortgage I am extremely happy with, on terms that exceeded my expectations. I would absolutely recommend Vic and his team to anyone looking for a mortgage broker who is professional, trustworthy and truly exceptional at what they do. They turned what could have been a stressful process into a very positive and memorable milestone, and I am deeply grateful for their help.
Thank you Vic and team for your fast response and excellent communication throughout the refinance process.
Extremely easy to work with, personable, and knowledgeable. Walked us through everything. Available for phone calls when we were wanting to make offers through changing interest rates etc. Just a lovely person.
I had a fantastic experience with my mortgage broker. They were efficient, incredibly easy to get hold of whenever I had questions, and always on top of every step of the process. Communication was excellent, and I always felt informed and supported from start to finish. Their professionalism and attention to detail made everything smooth and stress-free. I highly recommend their services to anyone looking for a reliable and knowledgeable mortgage broker.
I can't thank Vic and the all team enough! This is the second time I'm working with them and I didn't expect to be a better experience than the first time. I will continue to be their customer and recommend them to everyone that needs a financial broker!!
Vic and his team helped me get my loan sorted out. They were supportive and helpful in answering my questions so I could understand all the details and feel comfortable with the arrangement.
We recently refinanced our home loan with Vic and the team at Better Choice Mortgage Services. Their service is always undertaken in a professional and friendly manner, and questions are always answered promptly.
Hi Vic, Melanie and team, Having known Vic for a few years and who has now helped us secured our second property, we are so grateful! Vic has become a friend of ours now, and we so delighted to share our story and we would highly recommend this team to anybody! Thank you!!
I have no enough words to recommend Vic and Team of Better Choice. For the past five years, they have guided me through purchasing my first home, upgrading to my second properties, and handling multiple finances strategically. Their expertise, patience, and dedication are beyond compare. They always took time to search-out and explain every detail, ensuring I got the best possible rates. All the time, they make complex process feel effortless, stress-free, and always get the best results. They genuinely did me a great favor at last-minute issues threatened to delay closing, which they personally stepped in, worked outside normal hours, and solved all at no extra cost. That's why I said it's beyond the standard service. Their deep market knowledge, responsiveness, and ability to navigate complicated processes, which reflected on my recent property purchase are truly commendable. So, I highly recommend Better Choice to anyone looking for a dedicated and trustworthy mortgage solutions.
