A big thank you to Vicky Nikova who has been amazing throughout the process and going above and beyond expectations! You took all our stress off my shoulders – thank you! Was such a pleasure working with you again Thanks as well to Nash for your help and guidance throughout the process – much appreciated. James
Vicky's advice, expert knowledge and assistance was a major factor that allowed me to secure my first property. From the initial conversation, right through to the final step, Vicky was open and honest. She provided me with comprehensive information about the loan process, as well as what to expect throughout it. I appreciste her work and highly recommended Vicky as a mortgage broker.
We have dealt with Vicky twice now & we can't highly recommend her anymore, I wish I could give her more than 5 stars. She has gone over & above for us & is always happy to explain everything to us in detail. She is always so prompt with emailing, returning your calls & updates on your progress of the loan. She always puts your best interest first & doesn't try push you into anything. I will recommend Vicky to all my family & friends. We aren't done with our loan & will definitely use Vicky going forward for all our loans.
Our experience with Vicki was excellent, having not put in place a pre-approval loan application before making a purchase the pressure was on the team to pull everything together quickly which they did professionally and without hassle. Philip
Hands down the best experience we could have asked for. Very customer focused and with great turnaround times.
Vicky is a pleasure to deal with, she is super efficient, communicates regularly, answers all my silly questions with grace and honestly feels like she has gone above and beyond to help me with such a quick turnaround! From our first meeting to settlement I knew I was in a safe pair of hands which was so very reassuring! Could not recommend her more highly!
Vicky provides us with consistently sound and reliable advice throughout our loan application process which gives us the much needed assurance and confidence in getting through the process. She makes precise and clear advice on what and how the loan application is to be done which is highly reflective of her work experience and more importantly the market knowledge and the technical know-how to help us achieve our objective. Communication has always been a breeze with Vicky as she regularly provide updates on every stage of the process and promptly responds to our calls and emails pertaining to queries that we may have. This is a very important quality of an excellent service provider especially to first time home buyers who always have mind boggling queries on home loans. A point to note, although we are in a different state from where Vicky is currently based at, we have never felt that she is far away from us as she is always a phone call or email away. Vicky is definitely and undoubtedly the go-to mortgage broker if you are in need of a highly reliable and resourceful broker for your home loan. We are very happy and truly satisfied with Vicky's outstanding services rendered and we bet you will be too!
Vicky has been an absolute pleasure to work with during a very frustrating (and scary) time for us. As a vendor, we had a crashed settlement from our buyers - this meant we needed a Plan B mortgage up and running for our newly purchased property in a very short period of time. Vicky gave us excellent advice/communication throughout the process and went over and above every step of the way. I wouldn’t use any other broker, Vicky worked tirelessly to deliver the best outcome for us and have already been strongly recommending Vicky to our network!
Vicky is an elite professional in her field , second time client of hers and I will use her again and again . Great service and very efficient operator ! She goes above and beyond for what’s best for her clients and a pleasure to deal with .
We've had a really great experience. All our enquiries were attended to in a very timely manner, all questions answered. I particularly appreciated that we were sent SMS messages with updates on top of the usual email notifications. The customer service we received was highly professional, thank you very much for your kind support!
Vicky has been an amazing resource from pre-approval to an approved home loan. She has a wealth of knowledge in the field and is always willing to answer any questions. I would recommend her services to anyone looking for a Mortgage Broker.
We have been so happy with our experience with Vicky and cannot rate her highly enough! Being our first purchase the whole process was new to us and Vicky has been great from the start. It took us a a few years to find the right property and one we could afford and with that Vicky was with us every step of the way to support us with new and better options if and when they came available. Vicky clearly explained each of the options and always made herself available for questions and responded promptly. We cant thank Vicky enough for the great work she has done for us and we highly recommend her!
