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Our reviews

  4.9  
887 reviewsacross 23 different locations, showing 12.
Our qualities as told by our client reviews: supportive, friendly, honest, reliable, responsive, local expert, clear communication.
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Seller review
Emily is very professional, knowledgeable and very easy to deal with.
over 5 years ago
Emily is very professional, knowledgeable and very easy to deal with.

Emily took all the stress out of selling my first home, especially during COVID. Her friendly and helpful demeanour meant I could trust in her advice and judgement and made the whole process less stressful.

Emily Sayers

Emily Sayers

  5   (284 reviews)
Seller review
Great service and communication
over 5 years ago
Great service and communication

Emily was great in working through the best deal for the vendor and the buyer. The key is Emily’s constant and clear communication style. Very happy people all round!

Emily Sayers

Emily Sayers

  5   (284 reviews)
Seller review
Emily an Excellent Professional
over 5 years ago
Emily an Excellent Professional

Emily is an excellent agent. We found her friendly, diligent, accommodating and very professional. As vendors she communicated with us right through the marketing campaign and sale and even rang us to tell us that settlement was complete. We thank Emily & Chris for there assistance.

Emily Sayers

Emily Sayers

  5   (284 reviews)
Seller review
Emily is an amazing agent
over 5 years ago
Emily is an amazing agent

We decided to sell our investment property and asked our local agent (we live on the other side of Melbourne) if he knew anyone in Richmond that he could recommend. Surprisingly, he recommended Emily, an agent that didn't work in the same real estate agency as he did. Emily was super professional from the first meeting. Unfortunately, we were hit by a second wave of COVID and we had to wait quite some time before we could put the property on the market. Emily kept in touch the whole time and made some suggestions on improvements to prepare the property. Lockdown ended and the property was sold within two weeks. Emily kept us up to date all the time and responded to texts/emails promptly. We were really happy with the end result and can't speak highly enough of her professionalism, friendliness and enthusiasm. A+++++++

Emily Sayers

Emily Sayers

  5   (284 reviews)
Seller review
Beyond Exceptional
over 5 years ago
Beyond Exceptional

I have known Emily for ten years as she used to manage a rental property for us. She has never changed from the utterly charming, talented and focused person I first met. She was my first choice for these reasons: her genuine warmth (the day always feels better and brighter after chatting to Emily), her energy and exceptional work ethic, her superior ability to "read people" and her detailed knowledge of the market. I felt safe allowing Emily to guide us and make key decisions but also appreciated her allowing us to work collaboratively to get the best result for our property. Agents have to walk a tricky course; they work for their clients but must show honesty, sensitivty and understanding to buyers and offer them hope. Emily did all of this and helped us to achieve a much better result than we expected. She has fantastic contacts who show her absolute loyalty because she is so appealing and talented. She got us a great price for styling our property and managed this preparation too. I was committed to employing a female. I now want to invest in people and businesses that are progressive, ethical and promote women. If you are not sure I am happy to vouch for Emily personally. Employ emily and you will never regret it. Emily, if you ever read this: THANK YOU for working so hard for us and for going to all that extra effort to get us such a good price.

Emily Sayers

Emily Sayers

  5   (284 reviews)
Seller review
Efficient, excellent communicator, very client driven, and gets the job done with flair. Thank you
over 5 years ago
Efficient, excellent communicator, very client driven, and gets the job done with flair. Thank you

This was easily my most positive experience with a real estate agent in over 20 years. This review comes from someone who has previously felt a bit jaded by agents. We interviewed a number of agents to sell our flat in Hawthorn. Emily was a stand out. She was so appealing to work with. We found her to be highly knowledgable, very motivated to work hard for us as vendors, honest, clear and respectful dealing with prospective buyers. The great thing about her personality is that she is accessible and authentic. Emily worked hard to get us a price that exceeded our expectations. Excellent communication throughout the campaign. She recommended a cost effective and excellent stylist for our property. She was no fuss to deal with and the whole process just worked so effortlessly. Personally she beautifully groomed, lovely to interact with, calm, insightful. I think there is an advantage in appointing someone who is motivated and a good communicator, and we were also pleased to give this job to a woman, and one as capable as Emily.

Emily Sayers

Emily Sayers

  5   (284 reviews)
Seller review
THE agent for 3121
over 5 years ago
THE agent for 3121

More than a decade of experience in the area and the skills to work out strategy and get the deal done.

Edward Hobbs

Edward Hobbs

  4.9   (275 reviews)
Seller review
Richmond Apartment Sale
over 5 years ago
Richmond Apartment Sale

Andrew and Lilly were really helpful with our first sale. Clear and constant communication. Professional and honest. We are so thankful for their guidance and support!

Andrew Crotty

Andrew Crotty

  4.9   (72 reviews)
Seller review
Amazing result under trying times
over 5 years ago
Amazing result under trying times

Andrew went above and beyond what we expected of an agent to sell our apartment in peak COVID times. He was always upbeat and positive and communicated with us almost on a daily basis. Andrew was totally committed to doing whatever it took to get our apartment sold. We would highly recommend Andrew and Biggin & Scott Richmond for all your real estate needs.

Andrew Crotty

Andrew Crotty

  4.9   (72 reviews)
Seller review
Outstanding!
over 5 years ago
Outstanding!

Andrew has sold two properties for me and one for a friend after I recommended him. I have always found him to be honest and straightforward in his dealings. His strengths are knowing the market, intuitively understanding the needs of both buyers and sellers, constant clear communication and a offering a level of support that offers comfort and makes the process seem straightforward and painless. Highly recommend dealing with Andrew on selling or buying property.

Andrew Crotty

Andrew Crotty

  4.9   (72 reviews)
Seller review
Queen Jules
over 5 years ago
Queen Jules

Thanks Julie, it was amazing to re-acquaint after almost 13 years and to have such a professional and diligent lady to help me with my Richmond sale. This is a challenging time to sell during the Covid19 but your networks and efforts certainly paid off and I know the purchaser will also be very happy in their new home overlooking Richmond Hill. Now time for some bubbles:)

Julie Taylor

Julie Taylor

  4.9   (225 reviews)
Seller review
Fantastic Agent
over 5 years ago
Fantastic Agent

We give Andrew our highest recommendation as a Real Estate Agent and recommend him to anyone looking at selling or buying property, we could not have been happier with the service provided. We are extremely grateful to Andrew and the team at Biggin Scott - Richmond for a very positive experience in the successful sale of our apartment.

Andrew Crotty

Andrew Crotty

  4.9   (72 reviews)
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