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Our reviews

  4.8  
149 reviewsacross 23 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, reliable, well-prepared, detail-oriented, supportive, responsive, clear communication.
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Landlord review
Utmost professionals who are a pleasure to work with!
about 1 year ago
Utmost professionals who are a pleasure to work with!

We are very pleased to be working with Michelle and her team at Buxton Brighton and grateful for the amazing work they do. Nothing is too hard and everything is done with such a positive attitude and energy. The team also pre-empt any potential issues and bring us solutions rather than problems. We can wholeheartedly recommend Michelle and Buxton Brighton. They are highly knowledgeable, highly professional team with excellent communication skills.

Buxton Brighton

Buxton Brighton

  5   (895 reviews)
Tenant review
Seamless experience
over 1 year ago
Seamless experience

Michelle was great to deal with. Responsive, organised and thorough. Made it easy.

Buxton Brighton

Buxton Brighton

  5   (895 reviews)
Landlord review
Great Communication and Integrity.
over 1 year ago
Great Communication and Integrity.

Michelle was fully in tune not only with the market but with getting the right tenants for our home. Very happy throughout with her looking after us. Thanks

Buxton Brighton

Buxton Brighton

  5   (895 reviews)
Landlord review
Fantastic Service
over 1 year ago
Fantastic Service

Michelle and Tom have been fantastic to deal with. Extremely responsive and helpful with the process from start to finish with valuable and trustworthy advice. We would highly recommend them!

Buxton Brighton

Buxton Brighton

  5   (895 reviews)
Tenant review
Excellent
over 1 year ago
Excellent

Buxton worked really hard to get us the property we wanted with the lease length a great experience

Buxton Brighton

Buxton Brighton

  5   (895 reviews)
Landlord review
The best team I have dealt with in Melbourne
over 1 year ago
The best team I have dealt with in Melbourne

I had been with a couple of agencies before I found Michelle and her team in 2018. I was very disgruntled with the service I received and so was changing again to find an agency that was proactive, professional and who took the leg-work out of managing a rental property. I cold called Buxtons Brighton and haven't looked back. Michelle and Laura give me the service i was looking for and happy to pay for. They have ensured that every change of tenants has been timely and seamless. They have a sense about prospective tenants which has meant I have yet to have a tricky tenant! Their professionalism with the checks needed to ensure that the property complies within the law and also ensure that the tenants have a home that meets their needs, is invaluable. Any issue with the property that arises is quickly dealt with. The monthly and end of year reporting makes my accounting very easy. The office is quick to respond and great to deal with. I would, and have, recommended this team to anyone who needs an agent to manage their investment property.

Buxton Brighton

Buxton Brighton

  5   (895 reviews)
Tenant review
Superb Experience
almost 2 years ago
Superb Experience

Thank you very much to Michelle and Laura for an amazing customer experience. Michelle was instrumental and helping secure the lease. She made me feel special in my feelings with her, and I know she had a She made me feel special in my feelings with her, and I know she had our best interests at heart. Laura is always available to address maintenance requests. She responds straight away, and it’s always super helpful. We could not recommend them higher!

Buxton Brighton

Buxton Brighton

  5   (895 reviews)
Landlord review
Professional and Kind
almost 2 years ago
Professional and Kind

Thank you for your guidance and finding a lovely family for my home .

Buxton Brighton

Buxton Brighton

  5   (895 reviews)
Landlord review
Consistent and timely service from an experienced team
almost 2 years ago
Consistent and timely service from an experienced team

Have had my rental properties managed by Buxton's since 2000. Over that time I have had consistent and timely service. Michelle and Laura are great to deal with and very experienced. As an overseas landlord - and thus very reliant on the quality of the agents to manage and inform when required - I would highly recommend Buxtons. Experience across the full cycle of activity - price setting, advertising, selecting, entry, tenant interface, contract, tax reporting etc etc - all very good.

Buxton Brighton

Buxton Brighton

  5   (895 reviews)
Tenant review
Wonderful!
almost 2 years ago
Wonderful!

Michelle and Laura were absolutely wonderful to deal with, both going above and beyond to make a stressful situation that little bit more manageable. Their kindness, understanding and effort to get us into a rental property was very much appreciated

Buxton Brighton

Buxton Brighton

  5   (895 reviews)
Tenant review
Great experience - would recommend!
about 2 years ago
Great experience - would recommend!

Buxton Brighton were extremely professional and easy to work with. Michelle is always happy to answer any questions and treats you like a real individual rather than just another tenant. Buxton Brighton were always quick to respond to any queries and any issues were followed up immediately. They communicated well via phone or email and were flexible with inspection times/key pick up for my rental.

Buxton Brighton

Buxton Brighton

  5   (895 reviews)
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