Mel was so warm and engaging. Made myself and my elderly mother feel safe and trusting of her immediately. Followed up promptly and called personally to relay outcome. Donna was equally efficient and welcoming. She called to apologize for the late sending of paperwork (same day) due to out of control weekend weather events that had occurred. Very happy so far with the clear communication.
Century 21 Maddies Hermans
Information- 100% Communication- 100% Professionalism- 100% From inspecting and applying for the property to moving in , it’s been a very stress free experience with Century21 Maddies Hermans. We couldn’t thank them enough for the smooth transition. Brilliant and quick communication about the application/leasing process. All questions were answered promptly by Extremely kind and thoughtful people We have immense gratitude and appreciation for everyone and everything that has been done for our family. A massive thank you would be an understatement.
Century 21 Maddies Hermans
Mel and Jake have been great property managers with great communication, professionalism, attentive and kind. Attention to detail with the entry report photos has made the move in process a breeze. Fast response time and proactive approach. Highly recommend
Century 21 Maddies Hermans
I love the professionalism with a personal touch still on display here. From reception to our property manager the staff have been so nice to deal with, expediting the entire process in a timely, painless fashion. Our welcome pack was so thoughtfully put together, it's clear that the team really cares.
Century 21 Maddies Hermans
Once we found a rental, the application process was very smooth. It’s been a pleasure. Thank you for making my first rental application experience so cruisey.
Century 21 Maddies Hermans
Flawless process and assistance from start to end. Very helpful. Very professional. Notably Melissa, Donna and especially Imogen for answering every question promplty and professionally. Thank you for making a stressful time less stressful.
Century 21 Maddies Hermans
The team have been absolutely exceptional in managing our new investment property. Their communication, responsiveness and proactive attitude has blown our minds really. A true example of what customer service is. I would highly recommend this team.
Century 21 Maddies Hermans
Mel made finding a home so easy! Century 21 definitely go above and beyond for their tenants, we even received a welcome pack to our new rental!
Century 21 Maddies Hermans
Thank you Mel and Donna for a friendly professional and successful relet of my property on the beautiful Redcliffe Peninsula in Sth. East Queensland.
Century 21 Maddies Hermans
Easy to talk too, polite, welcoming. Got a cute package while picking up the keys to the property. Also have a app for keeping records and putting in for any maintenance for the property. Very quick response 👌
Century 21 Maddies Hermans
Great communication from both Mel and Jake, very accommodating and helpful to ensure our needs were met. Highly recommended.
Century 21 Maddies Hermans
I found Melissa Barton to be extremely easy to deal with. She understood what I was looking for as a mature woman, and went the extra mile to help me into a great rental property in Margate. She was engaged with me, super encouraging,professional and really impressed me with her enthusiastic attitude to her role as a rental agent. Best agent in the 12 inspections I went to.
Century 21 Maddies Hermans
