Great service and value! Would highly recommend!

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

I have been renting my property for 32 years, have had 5 agencies to date and the property has been with this agency the longest. This is the only one that I have had 100% efficient service from and compete satisfaction with. On the odd occasion of a problem with a tenant I was advised as soon as the problem became evident and within a short period of time was advised when the problem was rectified to my satisfaction. I have also been made welcome to accompany the agent on occasions. For as long as I own a rental property it will be with this agency.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

NGU’s Property manager I felt with was very warm, empathic and professional. I would recommend this company to manage your property. AJackson

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

I write a review for Peta who has managed my rental property in Ipswich for the past 3+ years. She is a fantastic Agent. She is proactive, contacting me immediately whenever there is an issue with the property maintenance or the tenant has any particular need. She is thorough, working to see a solution to any challenge or issue. She is efficient - always replying to my emails or returning my calls the same day. She is kind - she manages the needs of the owner and the tenant in a fair manner. She has a wonderful 'bed side manner' which is testament to all her qualities as an agent and her lovely personality in general. I would not hesitate to recommend her to any friends or family that were looking for an agent in Ipswich.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

We have been fortunate to have an excellent experienced rental manager with Peta looking after all aspects of our rental properties. Any problems that arise are handled professionally and promptly and communicated with us.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

Staff are always helpful and friendly and have consistently met or exceeded my expectations. Very efficient and fussy regarding new tenants and inspections.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

During my time with NGU they were always very fast at getting onto any maintenance I requested, fast at communicating, very understanding and fair and probably the best real estate I have ever dealt with. Thanks Stacey and Tess.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

Our long-standing tenant vacated at the start of the COVID pandemic but the team at NGU found a great new tenant in a week or two. Always attentive! Always professional!

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

I have 3 investment properties with Stacey at NGU in Ipswich. I have found her to be very thorough when screening potential renters, she goes to the trouble of looking into them throughly and by doing this she has unearthed good tenants that might not look good on paper but have turned out to reliably pay on time and do a lovely job of respecting the houses. Stacey has reliably done property inspections and will advise me when smoke alarms and everything has to be serviced in accordance with legislation etc. I have been very impressed with her diligence.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

If you are looking for a stress free experience, I recommend using NGU Real Estate - Ipswich. I have recieved reliable, timely advice from confident, expert staff. Communication has been exceptional with staff regularly initiating contact and my phone calls and emails responded to if not immediately, then within 24 hours. My investment has been well looked after with regular reporting of required maintence and suggested upkeep, tenants well screened and rental payments on time. Even when presented with difficult situations I was always given advice for a solution, rather than being confronted with a problem. I have dealt with various staff members during the last several years and have found them all to be friendly, approachable, available and knowledgable. Thank you NGU-Ipswich!

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

Tess is my Property Manager and I couldn't ask for a better person to deal with. She is fair with tenants and always has the owner's interests in mind when dealing with issues. She has been a godsend with some of my tenants and keeps me fully informed of any issues and developments. Thank you Tess - lucky to have you!!!

NGU Real Estate - Ipswich

star   4.8   (635 reviews)

My property manager, Sarah, is very friendly and professional. Her work is excellent: she ensures any maintenance items are organised quickly, manages the tenant well and is generally proactive. She keeps me informed and is quick to respond to my emails/phone calls. I feel that my property is well looked after.

NGU Real Estate - Ipswich

star   4.8   (635 reviews)