Jessica, my property manager has been easy to communicate with and responds quickly to any questions. She explained things clearly during the process and made everything smooth for us. When we raised concerns about the property, she was approachable and guided us on what to do next. Overall, a professional and supportive experience.
Joyce Property Investments
Recent contract renewal completed seamlessly
Joyce Property Investments
Very pleased with Joyce property and Michelle. She was super knowledgeable of the market and went above and beyond to help us with our rental. Highly recommend.
Joyce Property Investments
Christopher from Joyce PM consistently communicates promptly, applies strong marketing knowledge to secure tenants quickly and minimize vacancy period, and maintains strong oversight of the property through effective management and routine inspections. Overall, I appreciate their work positively to the property they are handling.
Joyce Property Investments
Sophie was very professional, knowledgeable and friendly to us, she gave us a lot of ideas and recommendations. There were many things that needed to be done to get our home best prepared for renting out, but Sophie made the process so easy and smooth like a walk in the park. She took charge of everything like organising the painting, repair, re-grouting, cleaning throughout, garden and reticulation, including meeting the tradies on site. After each work was completed, Sophie went back to the house a few times to ensure each of the works was done properly. She also went to the extra mile of moving the heavy furniture around (with the help of her family) and minor decorating so that the photographer can get the best photo shoots for our online adverts in order to boost our marketing so that we can get the best rental rate. The end result was that our home was leased in just after 1 home open with 4 visitors showed up. There were some ironing out of details prior to closing the deal, but I can tell that Sophie also had a good friendly rapport with the tenants, so the deal went through very smoothly. We are so happy that we got an excellent rental rate in no time. We are also so happy that we got to know Sophie, as what she provided us with is a next level of service that we have never seen before. Therefore, we strongly recommend Sophie and will definitely go back to her for our next properties. Thank you again Sophie (and team / family), we highly appreciate your effort.
Joyce Property Investments
Mitra was an excellent property manager. Whenever we had an issue the Mitra and the company did their best to resolve the issue quickly and efficiently. We were always kept in the loop and only moved as the owners wanted to return to their property. Thank you Mitra and the team at Joyce.
Joyce Property Investments
Matthew and Micheal was very helpful and professional throughout the entire process. He explained everything clearly regarding the property and the handover, which made the whole experience very smooth and stress-free. As someone who recently relocated to Perth, I truly appreciated his clear communication and support. Matthew took the time to answer my questions and made sure everything was well organized. I also had a great experience with Joyce Property. In my opinion, they are one of the best real estate agencies in Perth. Their service is professional, reliable, and very supportive for tenants. Thank you Matthew, Micheal and the Joyce Property team for the excellent service.
Joyce Property Investments
they are very responsive
Joyce Property Investments
I had a very positive experience working with Mr. Michael Tran during my recent rental search in Perth. As I was arranging accommodation from overseas, the process could easily have been stressful and complicated, but Mr. Tran handled everything with exceptional professionalism, clear communication, and genuine care. He truly understood my situation and provided thoughtful support throughout the process. I am very grateful for his assistance and would highly recommend him to anyone looking for a professional, responsive, and trustworthy real estate agent. Here are some specific examples: First, he was highly responsive and communicative. Despite his busy schedule, he consistently replied to my emails and phone inquiries promptly and clearly. When I had questions about the application process, documentation, or rental conditions, he took the time to explain each step in detail so that I could fully understand the situation. Second, Mr. Tran showed strong market knowledge and practical problem-solving ability. Because I was overseas, I could not attend inspections in person. Mr. Tran kindly arranged a video inspection and carefully walked me through the property so that I could confidently evaluate it remotely. This was extremely helpful for someone relocating internationally. In addition, during the application process there were several questions and small issues that needed clarification. Rather than simply following procedures, Mr. Tran approached these situations in a solution-oriented way and worked to find practical options. His flexible and customer-oriented attitude made a significant difference in navigating what could otherwise have been a complicated process. What truly made him stand out was his sincerity and understanding of my situation. Throughout the entire process, it was clear that he genuinely cared about helping me find a suitable home while relocating my family to Perth.
Joyce Property Investments
Very prompt communications Area knowledge an obvious asset Realistic market interpretation Great connection with trades and other services Easy to deal with
Joyce Property Investments
Thank you Michael for your professional, fast efficient service provided with leasing our property. Your expertise went a long way and was proven by the quick turnaround.
Joyce Property Investments
