I recently engaged Casey from LJ Hooker Tuggeranong to look after managing one of my properties. She had great informative market knowledge and kept me up to date with the whole process - from getting the property ready, putting it up for rent, getting an excellent return and now rented to a good prospective tenant. I have great faith my property is in good hands with Casey and her team.
LJ Hooker Tuggeranong
We have experienced several issues with the property raised by the tenant, including problems with the hot water system (providing constant hot water with high temp), water leakage under the sink, and a blockage in the new toilet, among others. The agency/Chris has responded to these issues promptly, with clear, detailed, and professional communication. This has made it easy for us as the landlord to understand the situation and the next steps before approving any required works. We are very satisfied and truly appreciate the level of service provided by the agency/Chris.
LJ Hooker Tuggeranong
During our recent experience, LJ Hooker staff (Ms Myers and Mr Tibballs) were professional, knowledgeable, and helpful throughout the process. Both understood their work well and were committed to providing good service to customers. Both staff handled everything efficiently and made the process straightforward for us.
LJ Hooker Tuggeranong
We rented out our unit with Casey from LJ Hooker. She was very pro-active and helped organise everything including chasing up the energy rating details for us. Living interstate it made everything manageable with a minimum of stress.
LJ Hooker Tuggeranong
Casey is one of the best real estate agents I have ever had while renting. She is very understanding and supportive regardless of the situation. Casey has made sure that my stay here has been accommodated and that is very important to myself. As someone who has both adhd and autism life can be a bit of a roller coaster, regardless if it has been about upgrading the internet, or finding the right time for inspections, and dealing with my cancellations, she has been the upmost accommodating. I could honestly not speak more highly of Casey and the LJ Hooker Team. If you are in the area and looking for a rental I could not stress enough that Casey and the Team will be there to support you. I have said to Casey many times that I appreciate all that she does, and if there where more people like Casey life would be so much easier for people like myself, a little understanding goes a long way. Thank you Casey and the LJ Hooker team, for making my time in Canberra as smooth as possible, I feel safe and respected and that means a lot too me :)
LJ Hooker Tuggeranong
Casey and Chris did a great job ensuring the previous tenants left the house in good order and carrying out some minor maintenance before showing the property again. This is only the first time the tenants have changed for us, the original tenants moving in shortly after we bought the house (through LJH Tuggeranong). We were kept apprised as prospective tenants viewed the property and the whole process went very smoothly.
LJ Hooker Tuggeranong
Casey has been extremely helpful, and very good at what she does
LJ Hooker Tuggeranong
Working with Casey was an absolute standout experience. From the very beginning, she was professional, approachable, and incredibly helpful, making the process of leasing my first home feel easy and completely stress‑free. Her communication was consistently clear, she was confident and knowledgeable about pricing, and she took the time to really listen to my needs and wants as a first time landlord. Casey delivered excellent results and made me feel supported every step of the way. I’m so glad I found her through Rate My Agent — she was the only agent who took the initiative to call me and set up an in‑person meeting. That level of commitment made all the difference. I couldn’t be happier with the experience and would highly recommend Casey to anyone looking for a dedicated and trustworthy agent.
LJ Hooker Tuggeranong
A breath of fresh air after moving across from The Property Collective. LJ Hooker have been incredible at picking up the pieces and getting everything back on track. Their communication has been exceptional, and they secured new tenants straight away. They’re also doing everything they can to recover months’ worth of unpaid rent caused by the previous property manager, which has been a huge relief. Overall, the service has been incredibly friendly, supportive, and professional. Highly recommended.
LJ Hooker Tuggeranong
Casey and the team at LJ Hooker Tuggeranong have provided and continue to provide excellent service and support for our rental property.
LJ Hooker Tuggeranong
I cannot speak more highly of Casey & Chris at LJ Hooker. From the first meeting they made me feel valued & had a great knowledge of the local market. They exceeded my expectations every step of the way from finding great tenants & achieving a rental price higher than I thought possible. If you’re looking for a great property management team who truly care about both landlord & tenant I’d highly recommend Casey & the team.
LJ Hooker Tuggeranong
We have been very happy with LJ Hookers Tuggeranong branch’s professionalism and local knowledge in both sales and rental markets Casey’s communication and friendly manner has been outstanding
LJ Hooker Tuggeranong
