Serena assisted us to sell our Docklands apartment. She was realistic in her appraisal and her advice about how to present the property was accurate. She understands the Docklands market very well and appeared to have an encyclopaedic knowledge of comparable sales in the area. We appreciate her candour, professionalism, and efficiency.
Serena Su
Cary and Brooke have been amazing helping me sell my apartment! They’re highly professional and knowledgeable of the market, and very friendly to work with. Throughout the sale journey, they helped me to find the best strategy, provided me regular updates and very responsive to my questions/requests. I’m so happy that I chose them to be my agent! Highly recommend!
Cary Thornton
Serena was extremely professional, very prompt in providing extra information I required and kept us fully informed as to all stages of our buying process. I would wholeheartedly recommend Serena for future property purchases
Serena Su
Lynn has been amazing to deal with during the purchase of my new apartment. She is professional, friendly upfront and honest which i really appreciated. Thanks Lynn.
Lynn Lum
Serena was great to deal with, very friendly, provided lots of information about the property and was very prompt with responses.
Serena Su
She gave great advice and sold our apartment at a very challenging time in the market, in under 2 weeks and over the asking price. Amazing. She even stayed up until well after midnight to let us know the sale had officially gone through. Can't praise her highly enough.
Lynn Lum
Serena was very professional in all aspects of the sale process and always in control. She was very responsive to any issues as they arose and always helpful including after the sale was committed. I would have no hesitation in working with Serena again or recommending her to others.
Serena Su
Serena has a strong background in property sales, and she did a fantastic job in selling my Docklands apartment as quickly and efficiently as possible. She kept me informed on the marketing campaign, the interest from buyers, and also had good recommendations which helped me secure the right deal. I would highly recommend her based on her strong track record in the Melbourne CBD and Docklands property market, thanks again Serena!
Serena Su
I wanted to take a moment to express my gratitude for the outstanding service you have provided me in my search for a property. Your knowledge of the market and attention to my specific needs made the entire process easy and stress-free. Your communication was clear and timely, and you consistently went above and beyond to ensure a smooth settlement. I couldn't be happier with the property you helped me find. Thank you for your professionalism and dedication to your clients.
Serena Su
I worked with a few agents in the last year. Many repeat the general narrative to manage your expectations. I found Serena to be one of the best. She articulated her analysis & recommendations in detail, clearly demonstrating the Lucas team was taking action for the best possible result. In a market that is competing for buyer attention, the right agent is critical for both seller & buyer. Highly recommend Serena and team for their expertise, communication and process. Very happy.
Serena Su
She is a incredible, patient and experienced agent who really knows the market and I really appreciate the way how she explained and communicated all aspects about my property in order to tailor the best selling strategy for me. After dealing with other agents in docklands area and being disappointed, I felt so lucky to find Lynn and her colleague. I would highly recommend Lynn to anyone who’s looking for selling or buying property.
Lynn Lum
I wish I could tick all the boxes below just to express how amazing this agent is! Serena is a truly professional, attentive and knowledgeable agent who helped me from day one through to close of sale, and couldn’t have achieved the final result without her experienced guidance and support. I would highly recommend Serena to anyone who’s looking to sell/buy in Melbourne. And would definitely go back to Lucas Real Estate if I ever needed any assistance in real estate.
Serena Su
