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Our reviews

  4.9  
809 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, responsive, friendly, supportive, reliable, clear communication, local expert.
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Seller review
More than just Real Estate Agents
almost 3 years ago
More than just Real Estate Agents

Selling your home is an emotional journey, one that team Sanfrancesco made us feel at ease with from the very beginning. Their personal interactions throughout the whole process, including their honest and transparent knowledge surrounding the market was very much appreciated. We are very pleased with the result and cannot thank them enough for showing so much warmth during what can be a very stressful process.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Buyer review
Highly recommend working with Zac!
almost 3 years ago
Highly recommend working with Zac!

We have bought and worked with a few different agents over the last few years and Zac was by far the easiest, most personable agent we’ve ever worked with. The entire process from offer through to weeks after settlement, Zac was always reachable, helpful and went above and beyond to make sure both us (buyer) and the seller were happy. If you’re considering selling or buying, we’d highly recommend working with Zac. If we ever sell, or buy again we will be calling Zac.

Zachary Cunningham

Zachary Cunningham

  5   (17 reviews)
Seller review
Great experience in a tough market
almost 3 years ago
Great experience in a tough market

Luke and Emily exceeded my expectations in a tough market. The campaign attracted plenty of interest but on the day we only had one bidder. Luke and Emily were able to negotiate a value above my expectations and a settlement time considerably shorter than I expected without competitive bidding. Truly a sign of great agents.

Luke Revet

Luke Revet

  4.7   (37 reviews)
Seller review
Very helpful and knowledgable
almost 3 years ago
Very helpful and knowledgable

During the sale of the property Mario has been excellent in the way he managed the process and made me feel very comfortable and stress free. His communication and knowledge of the market was exceptional. Thorough his professional approach to the sale of the property along with his great staff, a good result in tough market conditions was achieved. Thoroughly recommended Mario, for a seamless selling experience.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Amazing Service with great result
almost 3 years ago
Amazing Service with great result

Mario and the team were amazing to deal with. They made the selling process so easy and helped us understand what was happening every step of the way. They were great to deal with and achieved a great result for us !! Could not recommend a better agent than Mario and his amazing team.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Professional and Courteous services provided by Blackshaw's
about 3 years ago
Professional and Courteous services provided by Blackshaw's

I would like to thank Mario and his team for managing the selling our father's property in the most professional, personal and efficient manner which resulted in its sale in May this year. Blackshaw's dealt with difficult situations in a kind and respective manner which made us feel confident of a positive final outcome. Mario provided very honest and factual feedback on how best to get the property to market as well as what interest the market showed during the marketing campaign. He conducted the auction with poise and humour and his extensive experience as an auctioneer was displayed when he skillfully engaged the bidders to a final selling price that we were delighted with. Thank you again Mario and your team, we are so glad we trusted our 45 year old family home in your capable hands.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
My father taught me to only deal in quality.
about 3 years ago
My father taught me to only deal in quality.

From the moment we decided to sell, the only agent we were interested in working with was Mario and the Blackshaw Manuka team, together we came up with the winning strategy to get the house presented at its best for sale that suited us both. This included timing the property to hit market, any additional works required to maximise presentation, staging advice and Mario even controlled the weather on Auction Day. We couldn't be happier with the result and will recommend Mario to anyone selling in Canberra.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Buyer review
Have provided review!
about 3 years ago
Have provided review!

To Whom it May Concern: Wendy & I struggled greatly for two and a half months(as older people) to buy a new property after selling our own house. It was such a delight to finally come accross Gillian Thhorn from Blackshaw Agency. We found Gillian to be full of integrity & honesty in all her dealings with us & this was so refreshing for us in purchasing our new property in Isaacs. Her constant attention to important detail was truly magnificent in every area. We are glad to highly recommend her to anyone buying or selling a home. Yours Thankful for all her great assistance in the process! John & Wendy Macknamara (Isaacs, ACT)

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
Debbie was very professional and very helpful
about 3 years ago
Debbie was very professional and very helpful

We needed to get our property to market quickly after the tenants had left over the Christmas break. We needed to find a good agent quickly. Debbie met with us almost immediately. She provided us with really good advice about how we should prepare the property for sale, she put us in touch with people who helped us get the property ready, and she would meet with them on site when we were unable to get there. Debbie was very professional and very helpful throughout the process of selling our house. Thanks for all your help Debbie

Debbie Maddigan

Debbie Maddigan

  4.9   (86 reviews)
Seller review
Flawless Sale, Excellent Service
about 3 years ago
Flawless Sale, Excellent Service

Gillan was very professional. She knew her business and guided me effortlessly through the sale process from start to finish. She did not embellish the facts, gave sound advice and explained things clearly and effectively. Gillian kept me regularly informed of developments throughout the sale process and worked tirelessly to ensure the eventual auction was a success. In the end I had eight motivated bidders. I could ask for no more in what is currently an increasingly rocky market. Even after the sale she worked tirelessly to ensure both I, and the buyer knew how to proceed, again guiding us through the process every inch of the way. Refreshingly, it was also service with a smile and genuine attitude of seeking to help, not just to secure a commission.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
Fast, efficient, friendly. What an agent
about 3 years ago
Fast, efficient, friendly. What an agent

We had Debbie market and sell our 1 bedroom apartment in Kingston in April 2023. It had been tenanted prior to this and the tenant gave us a bit of grief, not moving out when she was supposed to (after having agreed to buy the property). Debbie persisted in negotiating with her, but despite Debbie's obvious skills, even she was unable to dislodge this tricky tenant (and would-be purchaser). Once the tenant was out, Debbie leapt into action. She arranged essential maintenance, styling and a targeted marketing campaign. After only a single open inspection, potential buyers were identified, were courted, agreed to buy (at a price well beyond our wildest expectations). Fast, efficient, friendly. What an agent. She will be our first choice when we sell again. Thank you Debbie.

Debbie Maddigan

Debbie Maddigan

  4.9   (86 reviews)
Seller review
Debbie is a highly competent, knowledgeable and intuitive professional
about 3 years ago
Debbie is a highly competent, knowledgeable and intuitive professional

I approached Debbie Maddigan after a property auction in the inner North which she was involved in, and which my husband and I attended out of curiosity. I was drawn by her professional, but cheerful and calm manner. The decision to approach a real estate agent came after a long and difficult period in which my husband and I oscillated between renovating or selling our house in which we had lived for 9 years with our young children. While its often hard to distinguish between different real estate agencies in the market, I have no doubt we made the right choice in going with Debbie. Right from the beginning when she took the time to sit down in our humble kitchen and have a cup of coffee and get to know us, right through a challenging period which spanned several months, against a backdrop of rising interest rates and falling property prices (in which there were times I doubted we would ever sell our property), Debbie was a steady and reassuring hand in guiding us to a point where we were finally able to sell our home. Even in the face of some hiccups and indecision on our part during the process of putting our house on the market, Debbie was unwaveringly patient, and helpful in providing us with useful tips and contacts for getting our property ready for sale. I have no hesitation in recommending Debbie, she is a highly competent, knowledgeable and intuitive professional who is very good at what she does!

Debbie Maddigan

Debbie Maddigan

  4.9   (86 reviews)
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