Very professional & easy

Ray White The Bayside Group

star   4.9   (1027 reviews)

Throughout the whole process from viewing to applying and being accepted to rent my current property the team at Ray White Cheltenham were exceptionally professional. They took the time to promptly reply to all emails enquirers that I had, and even made follow up calls to ensure that I had everything I needed. I would also like to make a shout out to Olivia, who is my amazing property manager.

Ray White The Bayside Group

star   4.9   (1027 reviews)

My husband and I were very impressed with the professionalism and efficiency of the agents handling our application which eventually led us to get the next rental property we wanted to live in. They answered our queries promptly and have shown us that we can reach out to them at any time. Thank you Paulina and Tara.

Ray White The Bayside Group

star   4.9   (1027 reviews)

The family was super excited to find a house that's big enough to accommodate everyone (and then some), and in a great location. During the inspection some handymen were present and it appeared that some work was being done prior to us moving. This was very reassuring. However, upon moving in, I'm struggling to think of ANYTHING they have done to prepare for the new tenants, despite having over a week between when we signed the contract and when we moved in. So far we've had to with: - malfunctioning locks - unhinged doors - leaky plumbing - water heater that seems to contaminate and discolor water - electrical issues - improperly done wiring - missing smoke detectors - doors that won't shut property/fully - broken blinds - dirty and moldy curtains - broken window winders - broken stove top - broken rangehood - a completely unmaintained garden And to top it all off: major roof leaks, flooded pergolas and gutters full to the brim. What little undercover storage this place has, is unusable because of flooding and roof leaks Not to mention the overall dirtiness - the place wasn't even so much as dusted The impression we got is, whoever lived here didn't like the place really much and didn't take care of it. Then simply packed up and left, without bringing the place to a good condition. And in such condition the place was put on the market and leased with no work being done. The house has great potential, however neither the previous tenant/owner, nor the property managers have done anything to bring it to a decent condition prior to new tenants moving in. I feel like 95% of the issue above could have been easily resolved following even the most basic inspection, and yet now, over 2 and a bit weeks since we've moved in, we're struggling to get the bulk of the work done and are unable to enjoy our new home. Utterly disappointing and adds completely unnecessary stress to what's already a stressful situation - moving.

Ray White The Bayside Group

star   4.9   (1027 reviews)

The family was super excited to find a house that's big enough to accommodate everyone (and then some), and in a great location. During the inspection some handymen were present and it appeared that some work was being done prior to us moving. This was very reassuring. However, upon moving in, I'm struggling to think of ANYTHING they have done to prepare for the new tenants, despite having over a week between when we signed the contract and when we moved in. So far we've had to with: - malfunctioning locks - unhinged doors - leaky plumbing - water heater that seems to contaminate and discolor water - electrical issues - improperly done wiring - missing smoke detectors - doors that won't shut property/fully - broken blinds - dirty and moldy curtains - broken window winders - broken stove top - broken rangehood - a completely unmaintained garden And to top it all off: major roof leaks, flooded pergolas and gutters full to the brim. What little undercover storage this place has, is unusable because of flooding and roof leaks Not to mention the overall dirtiness - the place wasn't even so much as dusted The impression we got is, whoever lived here didn't like the place really much and didn't take care of it. Then simply packed up and left, without bringing the place to a good condition. And in such condition the place was put on the market and leased with no work being done. The house has great potential, however neither the previous tenant/owner, nor the property managers have done anything to bring it to a decent condition prior to new tenants moving in. I feel like 95% of the issue above could have been easily resolved following even the most basic inspection, and yet now, over 2 and a bit weeks since we've moved in, we're struggling to get the bulk of the work done and are unable to enjoy our new home. Utterly disappointing and adds completely unnecessary stress to what's already a stressful situation - moving.

Ray White The Bayside Group

star   4.9   (1027 reviews)

I would highly recommend the rental team at Ray White Cheltenham. From the moment I had to give notice on the tenancy I previously held with them, until the time I signed off on the lease for the property I now rent through them, the communication was great. The agency were helpful throughout the whole process, including any issues that have cropped up after moving.

Ray White The Bayside Group

star   4.9   (1027 reviews)

This is our first experience as tenants and Paulina and Olivia at Ray White Cheltenham have made the entire process seamless, thank you so much for your personal/professional and efficient service. Its very much appreciated. Nick and Mary - Cheltenham

Ray White The Bayside Group

star   4.9   (1027 reviews)

Very responsible and professional.

Ray White The Bayside Group

star   4.9   (1027 reviews)

Soo easy to deal very responsible team

Ray White The Bayside Group

star   4.9   (1027 reviews)

Ray white agency in Cheltenham have always provided such a top notch, quality service that treats its clients with respect, provides great communication and a commitment to 5 star service.

Ray White The Bayside Group

star   4.9   (1027 reviews)

Sent my application in on Monday morning received call Wednesday saying I got the place very quick You only get 15 minutes to view the property could do with bit more time

Ray White The Bayside Group

star   4.9   (1027 reviews)

Great dealing with the Ray white team. Nothing was too much

Ray White The Bayside Group

star   4.9   (1027 reviews)