“Unprofessional Management, Slow Repairs, and Poor Communication”
I had a very disappointing experience with Harcourts Exclusive rental agency. From the moment I moved in, it was clear that they were more focused on collecting rent than ensuring the property was in good condition.
1. Unreasonable Rent Demands – I was asked to pay rent just four days after moving in, which felt unfair given the circumstances.
2. Lack of Proper Inspection – The apartment was not properly checked before I moved in. The washing machine was filled with dirty water and unusable.
3. Slow Repairs – It took a full three weeks to get the washing machine fixed, and I was left without it for that entire time.
The air conditioner also makes loud noises, yet there has been no urgency in addressing the issue.
4. Poor Communication – The agent is unresponsive when it comes to tenant concerns but is very quick to demand payment.
Overall, I would not recommend this agency due to their lack of professionalism, poor maintenance response, and ineffective communication. If you’re considering renting through them, be prepared for delays and frustration.