Joy guided us through the stressful experience of managing the sale of a deceased estate with care and professionalism. She advised us wisely and kept us informed through consistent, regular communication. She understood the market and was fair in her assessment of our property and its worth. She also managed the difficulties that we raised in a very calm and professsional manner. I highly recommend her to anyone looking to sell their property.

Joy Hsieh

star   5   (403 reviews)

Joy is reliable, professional, and works incredibly hard. She maintained excellent communication with both us as the vendors and the buyers throughout the process, making everything smooth and stress-free. Thanks to her dedication and expertise, our property sold for a record price in the complex. We are extremely happy with the result and would highly recommend Joy to anyone looking to sell their home.

Joy Hsieh

star   5   (403 reviews)

I recently sold my house with the help of Joy. Very happy with the service and attention from Joy. She was extremely hardworking with the campaigning and very professional, knowledgeable. Highly recommended!

Joy Hsieh

star   5   (403 reviews)

Joy provided a clear marketing proposal demonstrating a good understanding of the local market. I found her very responsive to queries and flexible in the fee arrangement. Throughout the sale process she kept me updated and archived the desired sale price. Highly recomended

Joy Hsieh

star   5   (403 reviews)

From the very first presentation, we were thoroughly impressed by Mina and Tracy, and chose to work with them. True to our expectations, they worked diligently to achieve the highest possible price. Every aspect of the sale was handled with care and clear communication, making the process smooth and stress-free. Professional, reliable, and highly recommended.

Mina Lee

star   4.9   (58 reviews)

I’ve had the pleasure of working with Tracy Yap twice now, and both experiences have been outstanding. Tracy is an incredibly hardworking agent with a persistent, can-do attitude. She doesn’t let obstacles stand in her way and always finds solutions to get the best outcome. What really stands out is her ability to work hand-in-hand with her clients, making the process smooth and maximizing results. Her perseverance, professionalism, and dedication give you real confidence throughout the journey. This is the second time I’ve entrusted Tracy with the sale of my property, and I wouldn’t hesitate to work with her again in the future. Highly recommended!

Tracy Yap

star   4.9   (246 reviews)

Joy has been extremely helpful throughout this whole process. 1. Collecting information to give me a reasonable quote of my property. 2. Helping me out when I was in overseas. 3. Quick response and frequently updates of all buyers interests. Overall, it has been a great experience working with Joy!

Joy Hsieh

star   5   (403 reviews)

We had a wonderful experience working with Joy. From start to finish, she is very professional, knowledgeable, and always approachable. They guided us through the selling process with clear communication and made everything feel smooth and stress-free. We especially appreciated her honesty, market insight, and commitment to achieving the best outcome for us, and we felt well supported at every step. We would not hesitate to recommend Joy to anyone looking to buy or sell their property.

Joy Hsieh

star   5   (403 reviews)

I had the pleasure of working with Joy on the sale of my property, and I cannot recommend her highly enough. From start to finish, Joy demonstrated exceptional market knowledge, clear and consistent communication, and the highest level of professionalism. She guided me through every stage of the process with patience and expertise, making what could have been a stressful experience feel seamless and well-managed. Thanks to her support and dedication, the sale was handled smoothly and with excellent results.

Joy Hsieh

star   5   (403 reviews)

My partner and I interviewed representatives from several real estate agencies before accepting the marketing proposal presented to us by Fiona on behalf of Tracy Yap Realty. Being a resident in our area, Fiona was fully conversant with what our community had to offer potential buyers. Having achieved a recent sale in our complex meant that she was across the positives that she could highlight to promote our unit. Following her inspection of our unit, Fiona offered some constructive suggestions that she felt would enhance the look and feel of the property. We then sat down with Fiona as she outlined what she felt was the best way to market the property, the timeframe and who she felt was the likely demographic. Fiona's warm and friendly approach when guiding us through her marketing plan was very reassuring. We agreed on a 5-week marketing campaign leading to an on-site auction. The property was to be open for 30 minutes each Wednesday and Saturday. After each "open house", Fiona would promptly send us information about each prospective purchaser and then make follow-up calls to assess buyer interest. Fiona's excellent communication skills left us feeling confident that our unit was being presented to potential buyers in a very professional manner. About 10 days before the scheduled auction, we met with Fiona to consider the best way to move forward. Fiona had 3 interested parties who had made offers on our unit - two of which were in the "ballpark". Fiona suggested that she would contact everyone who had taken a copy of the sale contract and ask each to submit their best and final offer by a designated time. Fast forward. Fiona, using her excellent negotiation skills, was able to deliver an unconditional buyer, at a satisfactory sale price on agreed settlement terms. Fiona then oversaw the contract exchange keeping us fully informed during the process. My partner and I were delighted with the outcome. Bravo Fiona and thank you!

Fiona Lee

star   4.9   (174 reviews)

My Experience with Fiona Lee & Tracy Yapp was smooth all the way from listing to selling the property. They were always extremely professional & displayed exceptional knowledge of the local market. I found them to be efficient, dedicated, honest & supportive through the selling process. Together they made a formidable team & would highly recommend them to prospective sellers.

Fiona Lee

star   4.9   (174 reviews)

Joy has profound knowledge about the local market. Her experience and positive attitude played crucial role in the sales and marketing process. Her expertise not only works for the house market but also for the units and apartments market. I will not hesitate to recommend her to my family or friends for any real estate selling and marketing advice in the area.

Joy Hsieh

star   5   (403 reviews)