Couldn't be happier with the experience. From start to finish she went above and beyond to deliver an outstanding result. She help me with everything she could and show me how and where I could go/reach out to because english is my second language. She provide one of the most caring and knowledgeable experience to both the seller in the buyer.
Zoe Wicks
Mark helped me out with his knowledge and communication skills in all of the sale a big thank you from all my family .
Mark Sheridan
Karl and his team easy to work with
Karl Latham
Past experiences with a variety of different Real Estate agents can only be surpassed by the One! Im very pleased to promote Zoe Wicks into a specific category. A very efficient, personable and lovely Real Estate Agent whom works for you! As a Seller Im really pleased of how quickly everything was organised and managed. No fuss, just very straight forward. I would definately use Zoe Wicks services again without hesitation, I will recommend her to anyone whom is looking for efficiency, truth and just great Communicator and makes you feel appreciated and human. Strange as that sounds - its happened before where I felt that decisions were being made for me, rather than by me, or with me. Definately Zoe Wicks provided A1 service and a great result. Best wishes. L Wilson
Zoe Wicks
We have worked with Matt and Joel a couple of times, and they have both been amazing! Thank you for your great communication, openess, and quick turn around time.
Matthew Filip
Karl helped us sell the property, quickly and efficiently. He was always available to answer questions and very supportive. The marketing was great and we were kept up to date at all times. Thank you to Karl and the team at Twomey Shriber. I can highly recommend Karl would happily use his services again in the future.
Karl Latham
I had a great experience selling my property with Karl. He was very professional & knowledgeable about my area and I found him very down to earth. He kept me informed throughout the process and was always contactable & punctual. The whole team at Toomey Schreiber were great to deal with. I would definitely recommend Karl to anyone thinking about selling their property.
Karl Latham
Karl quickly got the results we needed in what had become a difficult market. He and his team were readily available to answer our questions and advise us on preparing the property for sale. The process was seamless, the photography and marketing were excellent, and we were kept regularly updated. Karl and his team were very professional, friendly and helpful.
Karl Latham
Alexie was always very pleasant to deal with and always professional in all dealings.
Alexie Aristides
Ally was amazing from the get go. She was organised, helpful and seamless in everything that needed to be done to sell a property in QLD. Highly recommend and can't thank her enough for making the whole process stress free
Ally Cousens
Buying a home should be one of life's most exciting milestones. Sadly, our experience with Matthew Filip was anything but. My wife and I have purchased three properties over the years, with two also managed by the agency Matthew represents. As long-term clients, we believe we have a fair understanding of the level of service buyers should expect. We purchased our future family home remotely, fully aware of the extra challenges involved. However, our initial enquiries went unanswered until another member of the agency stepped in and ensured someone contacted us. Without that intervention, we may have missed the opportunity to purchase the property. Ironically, because the agency has a significant share of the Cairns property market, several other homes we had previously enquired about were also listed through Matthew. On each of those occasions, our calls and enquiries went unanswered. In hindsight, this should have been an early indication of the level of service we could expect. The only direct contact I received from Matthew was to negotiate repairs following the building inspection and to respond to concerns we raised on settlement day. Once the sale was effectively complete, the professionalism and enthusiasm shown during the sales calls appeared to disappear. We didn't expect a settlement gift, which we never received, but we did expect a simple congratulations when our finance was approved and settlement occurred. Instead, that acknowledgement came from the agency's leadership rather than the selling agent. Customer service is often defined by the small things, and unfortunately, those were missing throughout our experience. Based on the service we received, we cannot recommend Matthew Filip. We are struggling to rate his service above one star.
Matthew Filip
So good.Super honest and told us everything to expect.Advised with cleaning and presentation which came up superb.Sealed a great deal in no time.Thank you Rachel for everything.
Rachel Blok
