I rarely write reviews. Everything is 'amazing' or 'wonderful' these days and that blurs the lines between what is outstanding and what is simply the norm, or just average, to the point that one rarely bothers to read them any more. However, our experience over the last six months compelled me to write, for no other reason than it is such a rare occasion that one receives the kind of service, support and professionalism that Leo provided us across the extended Covid-19 period. Leo get this property into the contract in the first couple of weeks, the service was outstanding, and ranged from 'must-do' tasks to 'suggestions', realistic timescales and helpful recommendations. Leo is experienced and efficient and it pays off. With a ready list of potential viewers already on their books (though the house under contract already!) it was very reassuring. The entire team is polite, professional and at the top of their game. If anyone thinks that the work of Estate Agents is done once the house is marketed and sold - then they are as mis-informed as I was. The real work starts after the sale has been agreed.Their after-sales progression management is second-to-none. Leo worked tirelessly on our behalf, juggling every aspect of the sale, from simply reassuring buyers, to helping to alleviate stress, to expertly negotiating timescales up and down the chain to pursuing solicitors and always keeping everyone informed, across the entire period. Great Job!!! Leo.
Leo Liu
