We've been around the block in terms of buying and selling homes both private residential and investment, so we are not easily impressed or influenced by emotion. Words like potential, growth and the occasional embellishment around sales and value of things like pools and previous market sales were a little off putting and almost chased us away. So keep it real, if you don't know say so and if you can't know then give us advice so we can find out. On the subject of inspections, contracts and conveyancing it's better to provide a list of everyone or none at all, recommending certain providers made us suspicious and opens up the possibility of kickbacks and impropriety. Finally, don't keep "pulling up the roots to see if the flowers are growing" we were sold, we had a plan we stated it in the contract we were never going to settle any earlier than that. There are renovations to be done, rent on existing residence to be paid and kids schooling, moving and a whole lot of factors. Pushing for an earlier settlement made us feel you weren't listening or understanding our needs. We needed to know you cared before we cared what you know . Overall, it was a good experience but a balanced approach may have generated a less stressful journey through the process. Finally, putting our sellers cap on, it was clear that you are a great advocate for the seller, your passion and enthusiasm to get the best deal for them was evident and they should be proud and satisfied. We would definitely recommend you to sell our or friends property in the future. Thanks Donna hope the market is kind and returns to steady balanced growth.

Jason Rayner


