Alex was very upfront about the whole process, gave us a run down of all costs involved before we started, he was always available to talk even after hours, called to update if there was anything happening. Would recommend and use again in the future. Thank you so much Alex.
Alex Jarrett
Although we sold our home, the process was not as stress-free as Kevin assured us it would be. The first niggling concern was when we arranged our first open home time with Kevin. This arrangement was not passed on to others in the team, meaning we had to rearrange our day to accommodate a different time. Problems with team communication occurred again after our last open home. Kevin rang to say he had someone who was very interested and with the appropriate budget who had not been able to attend the open home. We agreed to a private inspection later that afternoon and Kevin said he would arrange for a different Manor agent to be there. The buyers arrived at the agreed time - no agent. I rang Kevin twice - no response. I posted on the team WhatsApp - no response. I tried the Manor office who knew nothing about the inspection and also couldn't contact Kevin. The buyers tried to contact him, to no avail. We were very stressed about the whole situation as we had not had many buyers interested to date. After 20 minutes, another Manor agent messaged on WhatsApp to say he would be 10 minutes - he arrived just as the potential buyers were leaving. This agent apologised profusely and explained he had not been given the inspection information. He was then in regular contact with us over the next few days to negotiate the price. We heard nothing from Kevin, until after we agreed on a price - Kevin rang to ask how much we wanted to pay on the sliding scale of agent fees! No apologies, nothing. The icing on the cake was a few weeks after the sale when we were contacted by a junior Manor agent, asking if we were still interested in selling!!
Kevin Buchanan
The team from Manor are as profesional as you can find when it comes to selling property. From marcketing to showing and then sealing the deal. I couldnt be more happier with the outcome of my sale. Sold prior to auction and got the price i wanted. thank you Jay Bacani and Team.
Jay Bacani
Scott has a very in depth knowledge of the real estate market in the Hills, and conveys this knowledge in a manner that engenders trust. He is honest in his dealings and clearly works hard to provide up to date information around how the property is performing, as well as the market in general. We were satisfied that we had the necessary information to make informed decisions around our strategy for selling, and the price expectations.
Scott Dunger
Jay is an very knowledgeable, polite and proffesional. He was so easy to work with. We recommend him highly if you want a seamless experience that obtains an excellent result , he is the man to use as your agent.
Jay Bacani
I recently had the pleasure of working with Jay Bacani to sell my home, and I cannot recommend him and the team highly enough. From our initial meeting to the final closing, Jay demonstrated a level of professionalism, expertise, and dedication that far exceeded my expectations. One of the most impressive aspects of working with Jay was his exceptional communication skills. He kept me informed at every stage, promptly answering any questions and addressing any concerns I had. Despite being overseas for two weeks during the campaign, Jay still reached out and communicated with me while on holiday. This level of dedication ensured that I always felt supported and confident in the decisions we were making together. Negotiating offers and navigating the closing process can be daunting, but Jay handled everything with ease and expertise. He skillfully negotiated on my behalf, ensuring that I received the best possible terms. His thorough understanding of the paperwork and legal requirements made the closing process seamless and stress-free. In conclusion, my experience with Jay and his team was nothing short of outstanding, and I am incredibly grateful for their hard work and support throughout the entire process. If you are looking for a real estate agent who is knowledgeable, communicative, and genuinely invested in your success, look no further than Jay Bacani.
Jay Bacani
Jay was very knowledgeable about the market and gave us sound advice about selling our property including trying an off-market strategy. He was always available at critical moments in the selling process. In the end we sound our property in just 24 hours for a price we were happy with. The was very little disruption with only two showings over the weekend. We were very happy with the service that Jay and his team provided and would recommend them to anyone who was thinking of selling their property.
Jay Bacani
Leon was knowledgeable and always very helpful and accommodating. He was punctual and reliable. He was flexible when we needed him to be. He gave us good advice on how to effect changes that would secure us a better selling price for our home. He assisted us in obtaining efficient, dependable workers to carry out these recommendations, which produced great results and amazing improvements. We really appreciate his integrity and all his help.
Leon Gietzmann
The team at Manor was a pleasure to work with.
John Grima
I had the pleasure of working with Leon while I was looking for a new home to buy. His professionalism, knowledge of the market, and dedication to finding me the perfect home were outstanding. From the initial meeting to closing day, Leon guided me through every step with clear communication and genuine care. He is best at his job and knows what he is doing.
Leon Gietzmann
Leon is very knowledgeable and empathetic in his approach. He knows and is trusted throughout the area and went above and beyond to help us find the place we needed. Thanks Leon.
Leon Gietzmann
Leon assisted us with a sale recently and it was a pleasure working with him. We would happily refer him.
Leon Gietzmann
