When my previous tenant left recently, Jennifer at Aurora guided me through a well-planned series of renovations while minimising the downtime. It was professional, with competing quotes obtained for my consideration, and I felt each step was well taken care of. Questions and responses were clear and prompt, and more importantly I felt advice was proactive for my benefit, all the way to marketing and reletting at an attractive rate. Much appreciated to all the Aurora team who contributed.

Aurora Property | Northern Districts

star   5   (218 reviews)

Marjorie is very efficient and helpful. Always available and nothing is too much trouble for her.

Aurora Property | Northern Districts

star   5   (218 reviews)

A big thank you to Aurora Property for helping us lease our apartment smoothly and stress-free. We truly appreciate all your help, patience and great communication throughout the process. It was such a pleasure dealing with your team. Highly recommended!

Aurora Property | Northern Districts

star   5   (218 reviews)

Michael You is very helpful and professional - he was able to find a tenant within the first week and got the deposit paid very quickly. The lease was signed in a timely manner.

Aurora Property | Northern Districts

star   5   (218 reviews)

We are grateful for Aurora Property to rent out our property in a professional manner and efficiency.

Aurora Property | Northern Districts

star   5   (218 reviews)

Love the way we were updated every step of the way. They had thought of everything and willing to help us as necessary. Very happy.

Aurora Property | Northern Districts

star   5   (218 reviews)

Aurora have been managing my unit for over two years since they took over JR Hunt Real Estate. I have been pleased with their services since then, releasing, open home inspections, maintenance, communication etc.

Aurora Property | Northern Districts

star   5   (218 reviews)

Marjorie was amazing to deal with. Responsive, organized and good attention to detail. I feel confident leaving my property in her capable hands to manage as required for the next 12 months.

Aurora Property | Northern Districts

star   5   (218 reviews)

I consider the matter was handled professionally.

Aurora Property | Northern Districts

star   5   (218 reviews)

I’m generally good with their way of sending reports. They are responsive to the email. However there are things to be improved. Communication and management of the tenant expectation was not the way it should be and caused a lot of unwanted stress for me. When a senior agent stepped in we get some good results. Also when renting out, the initial communication was ambiguous and instead of providing facts , I was receiving a vague feedbacks. Eventually that was sorted but I suggest the junior agents to be mentored. Also they should try to optimise the owners costs which is not the case in some occasions.

Aurora Property | Northern Districts

star   5   (218 reviews)

Identify issues and attend to them actively. Communicate well to make sure understanding of the issues as well as the resolution of them.

Aurora Property | Northern Districts

star   5   (218 reviews)

Marjorie Gandra at Aurora Property, Epping is a true professional. She is very pleasant, very diligent, pays attention to detail, seems to make things happen quickly and keeps you informed every step of the way. On her advice I had particular changes made to my unit and it was rented within one week. Marjorie is very conscious of and responsive to market trends, renters' preferences and current laws relating to rental properties. She is an excellent senior property manager.

Aurora Property | Northern Districts

star   5   (218 reviews)