I've been a client with BP with Brea and Meagan as my Case Managers. From the first appointment to view the rental property I found Brea very friendly and helpful, providing me with knowledgeable answers to all my questions and allowing me to take my time to view the property. After I made my application the process was smoothly handled by a very efficient process and by Brea with all my queries resolved straight away. In addition, there were necessary but unanticipated repairs and replacements after I moved in and these were handled immediately and resolved quickly. Even the Tradies that were sent to review the issues were efficient and friendly!! Meagan dealt with the periodic inspections and was again, very friendly and professional, on both occasions. She updated me on the rental market and dealt with all of my queries. They gave me lots of notice and reminders of the visitation date. It is always nice to have friendly people to deal with but if they don't know what they are doing it makes it hard. Both Brea and Meagan are knowledgeable, highly professional and process-driven which gave me a lot of confidence that any problems or issues (should they arise) would be dealt with. On this basis I would highly recommend BP as a real estate agency of choice.
Barry Plant Brunswick Coburg
