I met with four other agents when deciding on who best to engage. Each inspected the house and gave me their best sales pitch. All were methodical, seemed very competent and trustworthy. All focused on explaining the campaign process and particularly the costs. The difference was that Alan (Cuong) was the only agent who did not talk too much about advertising costs or even the sales commission. Instead his focus was on the mindset of potential buyers with regard to the very specific features of the property itself. In that first meeting with me Alan (Cuong) put himself into the shoes of the buyer, not the vendor. And, as a vendor, that is exactly what I want an agent to do. The campaign process was expertly managed. Alan (Cuong) phoned me after every inspection and sent me a detailed report every Monday. The initial thought was for a private sale but Alan later decided that an auction would be better, based on his analysis of very recent demand for properties like mine. This showed me that Alan (Cuong) was still actively thinking about how best to sell the house, even after he had won my business. The auction itself was flawless. Alan (Cuong)’s skills as an auctioneer together with his good understanding of our potential buyers led to an excellent outcome for both vendor and buyer. Very happy with the result. Thanks again Alan (Cuong). I highly recommend you to anyone looking for the very best agent to look after the sale of their property in the St Albans and surrounding areas.

Alan (Cuong) Au

