Our family recently sold my mother’s home through Steve, and I cannot speak highly enough of the professionalism, care, and compassion he showed throughout the entire process. This was a very sensitive sale — my mum had owned the house since it was built nearly 65 years ago, and it held a lifetime of memories. From our first meeting, Steve’s calm and nurturing manner instantly put my mum at ease. He was courteous, considerate, and incredibly patient, providing her with a detailed timeline of events including key dates, viewing times, and what to expect during the campaign. Living on the Gold Coast made it difficult for me to be there in person, but Steve went above and beyond to include me — regularly FaceTiming and calling to keep me updated on advertising, listing feedback, and open-home reviews. His communication was clear, reassuring, and always timely. We were realistic with our expectations and appreciated Steve’s in-depth knowledge of the area and the market. The property was passed in at auction but successfully negotiated shortly after with the highest bidder, achieving a result we were very happy with. Steve was exceptional in the pre-auction meeting — thorough, informative, and extremely patient in answering all our questions. His reassurance and empathy toward Mum, given her age and emotional connection to the home, meant the world to us. He also advocated strongly for a longer settlement and delivered exactly what he promised. A special mention to Dan, the auctioneer and Principal of Belle Property, who was an absolute star on auction day. His professionalism, energy, and presence were outstanding — truly a world-class auctioneer who clearly loves what he does. Overall, we couldn’t be happier with the entire experience. Belle Property’s team, and especially Steve, exceeded every expectation. We would not hesitate to recommend Steve to anyone looking for an agent who is both professional and genuinely caring.
Steve Whitelock
