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  4.9  
862 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, friendly, responsive, supportive, reliable, clear communication, local expert.
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Seller review
Exceptional agent, outstanding service, and incredible results. Highly recommend Lucy! ⭐⭐⭐⭐⭐
2 days ago
Exceptional agent, outstanding service, and incredible results. Highly recommend Lucy! ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ Absolutely exceptional! We first used Lucy Macgregor to sell our family home earlier this year, and she was absolutely spectacular from start to finish. Her professionalism, communication and dedication were second to none, and she achieved a fantastic result for us. When it came time to sell our investment property, there was no question we would use Lucy again — and she delivered once again, selling it within just 4 hours! Lucy genuinely goes above and beyond for her clients, and we couldn't recommend her highly enough. If you're looking for an agent who is professional, dedicated and gets results, Lucy is the one! ⭐⭐⭐⭐⭐

Lucy MacGregor

Lucy MacGregor

  5   (152 reviews)
Seller review
Reputation as best in the business is deserved
4 days ago
Reputation as best in the business is deserved

We worked Team Sanfrancesco to sell our inner south Canberra property while resident in another state. Mario’s advice was straight to the point, ensured our price expectations were aligned with what was a less than favourable market, and on the day of our auction, secured us a price we feel was the best we could have achieved. Nothing was too much trouble for Fiona, who ensured that the house was presented to its best advantage and communicated with us regularly throughout the process of styling and marketing. Mario and Fiona are true professionals - we would be delighted to use their services again.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (295 reviews)
Seller review
Ahmad SOUWEID - A record result and a genuine pleasure to work with
4 days ago
Ahmad SOUWEID - A record result and a genuine pleasure to work with

**A record result and a genuine pleasure to work with** We engaged Ahmad Souweid of Blackshaw Manuka to sell a 1950s block of units in Red Hill — a distinctive property that needed an agent who could find the right buyer rather than simply the nearest one. Ahmad did exactly that, achieving a record price for a block of this kind in Red Hill. What set him apart was his judgement. Ahmad is calm, level-headed and genuinely insightful about the market. He knew precisely who the buyers for this asset were, how to reach them and what would motivate them — and his read on conditions was consistently on the money. He also worked tirelessly. A multi-unit block on a single title, sold subject to tenancy, is not a run-of-the-mill campaign, and Ahmad gave it the energy and attention it deserved from listing right through to exchange. Where he added the most value was during contract negotiations. His advice was practical, well-informed and refreshingly honest — including when it wasn't what we wanted to hear. He kept things moving smoothly through settlement and stayed engaged and responsive right to the finish line, rather than disappearing once the contract was signed. With two vendor entities involved, he managed communication between everyone seamlessly — and he coordinated inspections across multiple tenanted units with real care, working around residents' schedules so the property always presented at its best while keeping the tenants comfortable and well informed throughout. I would recommend Ahmad Souweid wholeheartedly to anyone selling in the inner south, and especially to anyone with a property that doesn't fit the standard residential mould. A first-class result and a first-class experience.

Ahmad Souweid

Ahmad Souweid

  5   (101 reviews)
Seller review
Our third time buying or selling with Christine!
9 days ago
Our third time buying or selling with Christine!

We have known Christine since 2014 when she supported us to buy after losing our Mr Fluffy home. Since then we have sold homes with her twice. Each time she has been caring and incredibly helpful during each process. She understands selling houses is not so much about property but about relationships and people. Christine exemplifies professionalism and trust. We hope to buy our next home with Christine.

Christine Bassingthwaighte

Christine Bassingthwaighte

  4.9   (152 reviews)
Buyer review
Excellent service, greatly contributed to a prompt and trouble-free acquisition.
10 days ago
Excellent service, greatly contributed to a prompt and trouble-free acquisition.

As an interstate purchaser I found Gillian to be always on the front foot in communicating with all parties (Seller, Conveyancers and Buyers). All queries and inspection requests were acted on immediately. Gretaly contributed to a hassle-free purchase.

Gillian Thorn

Gillian Thorn

  5   (157 reviews)
Seller review
Comprehensive planning, outstanding customer service.
14 days ago
Comprehensive planning, outstanding customer service.

Gillian Thorn knows the real estate market inside out and is committed to making the seller/buyer experience the best it can be. She focuses on planning, is highly organised and realistic when navigating today's unpredictable property environment. We secured an excellent price with Gillian guiding us along the way. It's a great advantage that Gillian is naturally pleasant, sincere 'people person'.

Gillian Thorn

Gillian Thorn

  5   (157 reviews)
Seller review
5 Star Agent. Absolute pleasure from start to finish
24 days ago
5 Star Agent. Absolute pleasure from start to finish

Working with this Ahmad and the Blackshaw team was an absolute pleasure from start to finish. They made what can often be a stressful and overwhelming process feel surprisingly calm and manageable. Their communication was clear, friendly, and always proactive. We never had to chase updates or wonder what was happening behind the scenes, they kept us informed at every turn and made sure we felt supported and confident throughout the journey. Ahmad was able to provide us incredible advice and continuously be in our corner while buying our new property and when the time came was able to get our property on the market in a very short turn around and then get a pre-auction offer within 7 days. What really made the difference was how genuinely invested the team were in helping us achieve the best possible result. They listened carefully to what mattered to us, took the time to understand our priorities, and worked with us closely to make sure every decision aligned with our goals. They were patient when we needed reassurance, decisive when action was required, and always willing to go the extra mile to ensure things ran smoothly. The outcome Ahmad achieved was fantastic, better than we had hope, and it was clear that their hard work, experience, and thoughtful guidance were key to making it happen. Beyond the result, though, we truly appreciated the human side of the experience: the kindness, the honesty, and the sense that we had someone genuinely in our corner. This was a 5‑star experience in every sense, and we would recommend them without hesitation.

Ahmad Souweid

Ahmad Souweid

  5   (101 reviews)
Seller review
Five star service
25 days ago
Five star service

Excellent agent who knows what she’s doing highly recommend Lucy and Luke for the sale of your property. Great job Lucy five stars!!!!!

Lucy MacGregor

Lucy MacGregor

  5   (152 reviews)
Seller review
Fantastic all round service.
about 1 month ago
Fantastic all round service.

Gillian has a very professional and friendly approach. She has an excellent knowledge of the local market. Gillian communicates well and provides meaningful feedback in a timely manner. Attention to detail is a strong attribute. Gillian provided guidance and cost effective advice to ensure that our property was ready for market. Gillian worked tirelessly to sell our property and sought to secure the best price. I would highly recommend Gillian to any seller and I would happily engage her again.

Gillian Thorn

Gillian Thorn

  5   (157 reviews)
Buyer review
Excellent Service and Support from Christine and team!
about 1 month ago
Excellent Service and Support from Christine and team!

Christine was fantastic to work with. She went above and beyond to arrange home opens and explained everything clearly throughout the process. Our interstate move made the settlement timeframe challenging, but Christine was always transparent, communicative and incredibly helpful. We absolutely loved the process and would highly recommend her!

Christine Bassingthwaighte

Christine Bassingthwaighte

  4.9   (152 reviews)
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